Does Hyatt pay their employees well?

According to anonymously submitted Glassdoor reviews, Hyatt employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Hyatt. This rating has been stable over the past 12 months.

How satisfied are employees working at Hyatt?

73% of Hyatt employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hyatt 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Hyatt?

Front Desk Agent (324) , Sales Manager (178) , Gallery Host (135) , Front Desk Receptionist (124) , Server (119) , Bartender (112) , Manager (87) , Server/Waiter (70) , Banquet Server (58) , Housekeeper (54) , Intern (54) , Assistant Manager (52) , Administrative Assistant (49) , Guest Service Agent (49) , Assistant Front Office Manager (47)

What are the pros of working at Hyatt according to real employee reviews?

"GREAT BENEFITS!! Insurance is great and the hotel discounts." ((in 742 reviews)); "And some of the people that work there are great people whom I will miss." ((in 335 reviews)); "All of the staff is friendly and seems to genuinely care about each other while at work." ((in 143 reviews)); "Employee friendly and visible growth." ((in 114 reviews)); "Growth opportunities and will train you if you lack adequate experience" ((in 85 reviews))

What are the cons of working at Hyatt according to real employee reviews?

"Poor management and very set in their ways" ((in 365 reviews)); "Pay is low and sometimes it can feel like there is shadiness happening at higher levels" ((in 338 reviews)); "Long hours pretty intense job highly stressful as you are dealing with high volume of clients." ((in 261 reviews)); "the salaries are LOW!!! that creates tension between people who are in hierarchical positions and people(e.g." ((in 180 reviews)); "No work life balance / HR is fully committed to helping the company and not the employees that raise issues." ((in 146 reviews))

What are employees saying about Hyatt layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Hyatt layoffs and their outlook for job security at Hyatt in 2026.

What are the top reviewed Hyatt locations?

São Paulo , Rio de Janeiro , São José do Rio Preto , Macaé , Guarujá

Hyatt reviews

3.9

73% would recommend to a friend

(6,966 total reviews)

Mark S. Hoplamazian

81% approve of CEO

64% positive business outlook

Ratings by category

4.2

Diversity & inclusion

3.8

Compensation and benefits

3.8

Career opportunities

3.7

Culture & values

3.6

Work/Life balance

3.5

Senior management

Hyatt has an employee rating of 3.9 out of 5 stars, based on 6,966 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hyatt employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel e acomodações de viagem industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

7K reviews

2.0

Oct 9, 2017

Full Service Design team

Design director

Recommend

Business Outlook

Pros

The job is very challenging and my colleagues and I learn a lot from the people within and alongside our group. The benefits are great and I feel like there are a lot of opportunities to move around within the organization as a whole.

Cons

Morale is low on my immediate team in the past couple of years (full service design group). What used to be a fun place to work has turned into a place where you are treated like either an "insider" or an "outsider." There is this sense of favoritism towards certain people and the level of trust is very low.

1.0

Aug 27, 2017

Proceed with extreme caution

Manager

Recommend

Business Outlook

Pros

Fairly well perceived in the city, having "Andaz" on your resume looks impressive Great employee discounts at other Hyatts, 13 free nights at Hyatt hotels after your first year of service Offer RRSP matching and competitive benefits

Cons

Extremely short staffed, Work / Life balance is non existent Lack of direction and support Not enough communication between department Conflict in upper management trickles down Do not promote from within Environment is very toxic Leadership does not listen to employee concerns even when brought up repeatedly

2.0

Jul 20, 2017

Poor pay, poor leadership, but coworkers are the best.

Sales & marketing coordinator

Recommend

Business Outlook

Pros

Coworkers, interesting job, fun events and clients. The people are what make this job bearable. Free or discounted accommodation at other Hyatt hotels worldwide.

Cons

Terrible leadership, miserable pay and lack of career development and progression opportunities. Most of the staff work long hours and do not receive adequate remuneration.

Viewing 73 - 75 of 6,966 Reviews

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Hyatt reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Full Service Design team

Proceed with extreme caution

Poor pay, poor leadership, but coworkers are the best.

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