Does Hyatt pay their employees well?

According to anonymously submitted Glassdoor reviews, Hyatt employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Hyatt. This rating has been stable over the past 12 months.

How satisfied are employees working at Hyatt?

73% of Hyatt employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hyatt 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Hyatt?

Front Desk Agent (325) , Sales Manager (178) , Gallery Host (135) , Front Desk Receptionist (124) , Server (119) , Bartender (112) , Manager (87) , Server/Waiter (70) , Banquet Server (58) , Housekeeper (54) , Intern (54) , Assistant Manager (52) , Administrative Assistant (49) , Guest Service Agent (49) , Assistant Front Office Manager (47)

What are the pros of working at Hyatt according to real employee reviews?

"And some of the people that work there are great people whom I will miss." ((in 332 reviews)); "All of the staff is friendly and seems to genuinely care about each other while at work." ((in 137 reviews)); "Tips and coworkers were great" ((in 132 reviews)); "It is a good work environment" ((in 86 reviews)); "Great training (both future skills and on the job knowlege & safety skills)." ((in 83 reviews))

What are the cons of working at Hyatt according to real employee reviews?

"Poor management and very set in their ways" ((in 378 reviews)); "Pay is low and sometimes it can feel like there is shadiness happening at higher levels" ((in 339 reviews)); "Long hours pretty intense job highly stressful as you are dealing with high volume of clients." ((in 261 reviews)); "the salaries are LOW!!! that creates tension between people who are in hierarchical positions and people(e.g." ((in 174 reviews)); "No work life balance / HR is fully committed to helping the company and not the employees that raise issues." ((in 142 reviews))

What are employees saying about Hyatt layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Hyatt layoffs and their outlook for job security at Hyatt in 2026.

What are the top reviewed Hyatt locations?

São Paulo , Rio de Janeiro , São José do Rio Preto , Macaé , Guarujá

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Hyatt

Hyatt reviews

3.9

73% would recommend to a friend

(6,967 total reviews)

Mark S. Hoplamazian

81% approve of CEO

64% positive business outlook

Ratings by category

4.2

Diversity & inclusion

3.8

Compensation and benefits

3.8

Career opportunities

3.7

Culture & values

3.6

Work/Life balance

3.5

Senior management

Hyatt has an employee rating of 3.9 out of 5 stars, based on 6,967 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hyatt employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel e acomodações de viagem industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

7K reviews

1.0

Mar 19, 2015

Do not work for hyatt rochester

Restaurant supervisor

Recommend

Business Outlook

Pros

12 free stays world wide

Cons

Promotion without pay raise. Terrible pay. Had to work 60+ hours to get a decent check

2.0

Feb 12, 2015

don't get sucked in

Anonymous employee

Recommend

Business Outlook

Pros

Ability to advance from within

Cons

-Little to no formal training upon being hired -Thrown to the wolves to "figure it out on your own by trial and error" (sink or swim philosophy) -Upper management doesn't practice what they preach

2.0

Feb 5, 2015

Hated it.

Cashier/room service server

Recommend

Business Outlook

Pros

I enjoyed the coworkers in my department.

Cons

Upper management is horrible, they stick together and are very biased. I felt there was no room for growth, there's a very high turnover rate which obviously speaks volumes. Pay is horrible and you work like crazy.

Viewing 85 - 87 of 6,967 Reviews

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Do not work for hyatt rochester

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