Does Hyatt pay their employees well?

According to anonymously submitted Glassdoor reviews, Hyatt employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Hyatt. This rating has been stable over the past 12 months.

How satisfied are employees working at Hyatt?

73% of Hyatt employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hyatt 3.6 out of 5 for work life balance, 3.8 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Hyatt?

Front Desk Agent (325) , Sales Manager (178) , Gallery Host (135) , Front Desk Receptionist (124) , Server (119) , Bartender (112) , Manager (87) , Server/Waiter (70) , Banquet Server (58) , Housekeeper (54) , Intern (54) , Assistant Manager (52) , Administrative Assistant (49) , Guest Service Agent (49) , Assistant Front Office Manager (47)

What are the pros of working at Hyatt according to real employee reviews?

"And some of the people that work there are great people whom I will miss." ((in 336 reviews)); "All staff is friendly and set a "chill" feeling to the environment while maintaining upscale service." ((in 144 reviews)); "great staff and coworkers to work with" ((in 133 reviews)); "Great training (both future skills and on the job knowlege & safety skills)." ((in 87 reviews)); "It is a good work environment" ((in 86 reviews))

What are the cons of working at Hyatt according to real employee reviews?

"Poor management and very set in their ways" ((in 367 reviews)); "Pay is low and sometimes it can feel like there is shadiness happening at higher levels" ((in 338 reviews)); "Long hours pretty intense job highly stressful as you are dealing with high volume of clients." ((in 267 reviews)); "the salaries are LOW!!! that creates tension between people who are in hierarchical positions and people(e.g." ((in 178 reviews)); "No work life balance / HR is fully committed to helping the company and not the employees that raise issues." ((in 145 reviews))

What are employees saying about Hyatt layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Hyatt layoffs and their outlook for job security at Hyatt in 2026.

What are the top reviewed Hyatt locations?

São Paulo , Rio de Janeiro , São José do Rio Preto , Macaé , Guarujá

Hyatt reviews

3.9

73% would recommend to a friend

(6,970 total reviews)

Mark S. Hoplamazian

81% approve of CEO

65% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (6,970 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Hyatt has an employee rating of 3.9 out of 5 stars, based on 6,970 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hyatt employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel e acomodações de viagem industry (3.6 stars).

Reviews by job title

7K reviews

5.0

May 5, 2016

No Rest For the Wicked

Anonymous employee

Recommend

Business Outlook

Pros

Love The Company, I tried so hard to do my best, Hyatt is the best

Cons

Hate the Location I worked at, During My time I've Asked for assistance in Many Things and was Unhelped or brushed aside like i did not belong to the group.

1.0

May 3, 2016

Gallery Host

Gallery host

Recommend

Business Outlook

Pros

Meeting new people daily and interacting with a variety of different people from all over the world. The pay isn't bad

Cons

Management is sub par. They do not stuck up for their employees when customers insult them and they tend to throw the blame immediately to the employee. When you are told to do one thing, another member of management contradicts what was said and you are now in trouble. They talk down to you as if you're some uneducated fool who can't even get dressed on their own.

4.0

Apr 14, 2016

Great opportunities based on experience within the company.

Business analyst

Recommend

Business Outlook

Pros

The people are awesome; it really is like a family. The hotel associates are fantastic and extremely hard workers. Perks (free and discounted rooms) are great!

Cons

Hard to personally refer candidates and bring them into the company, particularly at the corporate office. There are opportunities for corporate HR, recruiting, and on-boarding processes to improve.

Viewing 151 - 153 of 6,970 Reviews

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Hyatt

Hyatt reviews

Company ratings over time

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No Rest For the Wicked

Gallery Host

Great opportunities based on experience within the company.

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