Does Hyatt pay their employees well?

According to anonymously submitted Glassdoor reviews, Hyatt employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Hyatt. This rating has been stable over the past 12 months.

How satisfied are employees working at Hyatt?

73% of Hyatt employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hyatt 3.6 out of 5 for work life balance, 3.8 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Hyatt?

Front Desk Agent (325) , Sales Manager (178) , Gallery Host (135) , Front Desk Receptionist (124) , Server (119) , Bartender (112) , Manager (87) , Server/Waiter (70) , Banquet Server (58) , Housekeeper (54) , Intern (54) , Assistant Manager (52) , Administrative Assistant (49) , Guest Service Agent (49) , Assistant Front Office Manager (47)

What are the pros of working at Hyatt according to real employee reviews?

"And some of the people that work there are great people whom I will miss." ((in 329 reviews)); "All staff is friendly and set a "chill" feeling to the environment while maintaining upscale service." ((in 136 reviews)); "great staff and coworkers to work with" ((in 132 reviews)); "Training was great and hotel reputation helps sell group" ((in 86 reviews)); "It is a good work environment" ((in 82 reviews))

What are the cons of working at Hyatt according to real employee reviews?

"Poor management and very set in their ways" ((in 371 reviews)); "Pay is low and sometimes it can feel like there is shadiness happening at higher levels" ((in 334 reviews)); "Long hours pretty intense job highly stressful as you are dealing with high volume of clients." ((in 266 reviews)); "the salaries are LOW!!! that creates tension between people who are in hierarchical positions and people(e.g." ((in 172 reviews)); "I have a bad manager now and I know there were better choices for the job." ((in 147 reviews))

What are employees saying about Hyatt layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Hyatt layoffs and their outlook for job security at Hyatt in 2026.

What are the top reviewed Hyatt locations?

São Paulo , Rio de Janeiro , São José do Rio Preto , Macaé , Guarujá

Hyatt reviews

3.9

73% would recommend to a friend

(6,970 total reviews)

Mark S. Hoplamazian

81% approve of CEO

65% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (6,970 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Hyatt has an employee rating of 3.9 out of 5 stars, based on 6,970 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hyatt employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel e acomodações de viagem industry (3.6 stars).

Reviews by job title

7K reviews

5.0

Jan 15, 2016

COMP NIGHTS!!!!

Front desk agent

Recommend

Business Outlook

Pros

12 free nights at any hyatt IN THE WORLD each year.

Cons

Long hours. Hyatt is known for having a lot of "problem" guests

5.0

Dec 10, 2015

Great Company

Anonymous employee

Recommend

Business Outlook

Pros

Great culture of caring for people so they can be there best.

Cons

Being on the smaller-side compared to other large hotel chains limits growth opportunities somewhat

4.0

Sep 24, 2015

Associate Director of Sales

Associate director of sales

Recommend

Business Outlook

Pros

Great culture! You will make friends for life working with Hyatt. The tenure is unbelievable because of room for growth and the relationships you will develop. Salaried employees on a 5 day work week, earn comp days for 6th and 7th day After 1 year, earn 12 free nights at Hyatt properties, associate discounts available Associate cafeteria! Employee Resource Groups!

Cons

Work - Life Balance can be a struggle during busy seasons Advancement often requires changing markets to reach the next level Tenured associates can be set in their ways and not as ready to embrace changes

Viewing 157 - 159 of 6,970 Reviews

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Jobs at Hyatt

Room Attendant - (Part Time, Full Time, Flexible, Weekends)

Housekeeper/Room Attendant | Medical, Dental, Vision after 30 days, Free Room Nights, Paid Vacation

Customer Service Phone Agent – No Late Nights or Weekends! – Hybrid Role

Assistant Guest Experience/VIP Manager - Benefits include Medical, Dental, Vision, Free Room Nights, Paid Time-off and Much More

Cultural Attendant - Part Time Seasonal

Hyatt

Hyatt reviews

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COMP NIGHTS!!!!

Great Company

Associate Director of Sales

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