Does Hyatt pay their employees well?

According to anonymously submitted Glassdoor reviews, Hyatt employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Hyatt. This rating has been stable over the past 12 months.

How satisfied are employees working at Hyatt?

73% of Hyatt employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hyatt 3.6 out of 5 for work life balance, 3.8 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Hyatt?

Front Desk Agent (325) , Sales Manager (178) , Gallery Host (135) , Front Desk Receptionist (124) , Server (119) , Bartender (112) , Manager (87) , Server/Waiter (70) , Banquet Server (58) , Housekeeper (54) , Intern (54) , Assistant Manager (52) , Administrative Assistant (49) , Guest Service Agent (49) , Assistant Front Office Manager (47)

What are the pros of working at Hyatt according to real employee reviews?

"And some of the people that work there are great people whom I will miss." ((in 334 reviews)); "All staff is friendly and set a "chill" feeling to the environment while maintaining upscale service." ((in 139 reviews)); "Tips and coworkers were great" ((in 128 reviews)); "Great opportunities to grow and develop" ((in 95 reviews)); "Great training (both future skills and on the job knowlege & safety skills)." ((in 83 reviews))

What are the cons of working at Hyatt according to real employee reviews?

"Poor management and very set in their ways" ((in 372 reviews)); "Pay is low and sometimes it can feel like there is shadiness happening at higher levels" ((in 341 reviews)); "Long hours pretty intense job highly stressful as you are dealing with high volume of clients." ((in 268 reviews)); "the salaries are LOW!!! that creates tension between people who are in hierarchical positions and people(e.g." ((in 182 reviews)); "No work life balance / HR is fully committed to helping the company and not the employees that raise issues." ((in 145 reviews))

What are employees saying about Hyatt layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Hyatt layoffs and their outlook for job security at Hyatt in 2026.

What are the top reviewed Hyatt locations?

São Paulo , Rio de Janeiro , São José do Rio Preto , Macaé , Guarujá

Hyatt reviews

3.9

73% would recommend to a friend

(6,970 total reviews)

Mark S. Hoplamazian

81% approve of CEO

65% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Hyatt has an employee rating of 3.9 out of 5 stars, based on 6,970 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hyatt employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel e acomodações de viagem industry (3.6 stars).

Reviews by job title

7K reviews

5.0

Jan 16, 2015

True Pioneer in Hospitality Industry!

Manager

Recommend

Business Outlook

Pros

- Management is transparent - Great benefits for FTEs - Stay in beautiful hotels all over the world - Educational assistance - Engaging management staff - Room for growth and development

Cons

- Working during holidays - Although benefits compensate, rate of pay could be slightly better

2.0

Jan 15, 2015

It was a disappointment working somewhere that has constant changes in upper management.

Restaurant supervisor

Recommend

Business Outlook

Pros

They did offer medical benefits which are not always an option. It is a high volume hotel if you are looking to gain experience.

Cons

Training was non existent for management level employees. They were without a GM and Director of Operations for such a long time that as a lower level management you had no one to learn from or ask questions. thankfully I had experience and could manage situations without guidance.

3.0

Jan 7, 2015

Hyatt Place General Manager

General manager

Recommend

Business Outlook

Pros

The Hyatt Place Brand is a quality brand

Cons

The long term strategy for Hyatt Place is to not manage properties and have 100% franchise. Not many people were promoted from the field to corporate positions - I only remember two people being promoted - one of which was fired during a leadership transition. Current person in charge of Hyatt Limited service came from a small company - this was his first role in a large company - he seemed to not have as much input as previous leadership.

Viewing 175 - 177 of 6,970 Reviews

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Jobs at Hyatt

Room Attendant - (Part Time, Full Time, Flexible, Weekends)

Assistant Guest Experience/VIP Manager - Benefits include Medical, Dental, Vision, Free Room Nights, Paid Time-off and Much More

Customer Service Phone Agent – No Late Nights or Weekends! – Hybrid Role

Housekeeper/Room Attendant | Medical, Dental, Vision after 30 days, Free Room Nights, Paid Vacation

Hotel Security / Loss Prevention Officer - Full Time - Benefits Include Medical, Free Hotel Room Nights, Paid Vacation and MANY MORE!

Hyatt

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True Pioneer in Hospitality Industry!

It was a disappointment working somewhere that has constant changes in upper management.

Hyatt Place General Manager

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