Hyatt reviews

3.9

74% would recommend to a friend

(6,970 total reviews)
avatar

Mark S. Hoplamazian

82% approve of CEO

65% positive business outlook

Hyatt has an employee rating of 3.9 out of 5 stars, based on 6,970 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hyatt employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel e acomodações de viagem industry (3.6 stars).

Reviews by job title

7K reviews
3.0
Mar 28, 2014
Recommend
Business Outlook

Pros

Good pay, everyone is friendly because they get paid to be. The values seem to be in the right place but in reality it's the middle/lower class serving the upper class and there's a certain sense of envy/hostility which is normal in those circumstances.

Cons

Gossip, gossip, gossip, seems like everyone thinks the other department has it out for them. Some of the management has a hard time building rapport with customers and employees alike and are very impersonable. It's very much who you know and not what you know. I was a 4yr college grad working for a guy that dropped out of highschool and couldn't spell high school. Under qualified workers being promoted into positions that they can not possibly grow into or are even right for. Very good pay for a younger person but I couldn't see supporting a family on it.

3.0
Mar 10, 2014

good experience

Anonymous employee
Recommend
Business Outlook

Pros

good benefits, great knowledgeable colleagues

Cons

very political environment, decision making at the very top

4.0
Feb 24, 2014

Cook

Recommend
Business Outlook

Pros

Great place to work. The management is always concerned with your success and wellbeing.

Cons

Work during off seasons is slow.

Viewing 193 - 195 of 6,970 Reviews

Glassdoor has 8,093 Hyatt reviews submitted anonymously by Hyatt employees. Read employee reviews and ratings on Glassdoor to decide if Hyatt is right for you.