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      Hyatt

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      Hyatt reviews

      3.9

      74% would recommend to a friend

      (6,970 total reviews)
      avatar

      Mark S. Hoplamazian

      82% approve of CEO

      65% positive business outlook

      Ratings by demographic groups

      Hyatt has an employee rating of 3.9 out of 5 stars, based on 6,970 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hyatt employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel e acomodações de viagem industry (3.6 stars).

      Reviews by job title

      7K reviews
      3.0
      Aug 18, 2011

      Needs Work

      Anonymous employee
      Recommend
      Business Outlook

      Pros

      Free Rooms, Great Facilities(beauty all around you), the guests (how you can really make their day when management allows) room to grow (if management sees potential)

      Cons

      not allowed to really assist the guest the way we like to. manager turnover too much. not enough communication with employees. putting off blame on employees by management. good performance gets overlooked way too much. distracted management(seem to be too occupied with cutting costs and meeting other standards instead of building their teams for better performance) not training the new employees or re-establishing old employees on hyatt standards

      5.0
      Jul 25, 2011

      Hyatt provided me with an opportunity of a lifetime that manifested itself into a positive and rewarding career!

      Assistant manager
      Recommend
      Business Outlook

      Pros

      Hyatt's brand stands for something and in today's world, if you don't stand for something, you will fall for anything. Hyatt's global mission statement references providing authentic hospitality and becoming the preferred brand of hotels world wide. Knowing that to be the best, you must employee the best, so Hyatt challenges you to strive for excellence and leave every guest and employee extremely satisfied with their experience.

      Cons

      Hyatt provides its employees with so much at the property level, you can struggle with their life fitness program, which allows for every employee to take their well-deserved time off, AWAY from the hotel itself.

      1.0
      Jun 18, 2011

      Horrible...stay away from this place. Run like a Dictatorship

      Anonymous employee
      Recommend
      Business Outlook

      Pros

      Easily accessible by the metro

      Cons

      Where do I start? All of the management is out for themselves. They don't care about your advancement, only theirs. They will tell you one thing and then if it goes wrong, they will say they never said it. Expect to work at least 70 hours a week if a manager. Wouldn't let me take time off after I had 2 deaths in my family, "Sorry to hear about that, back to work." There are much better hotels in the area. The GM doesn't care about line employees or non-management committee staff members. Rooms Executive needs to find some sun tan lotion and need to learn how to talk to people instead of talking down to them. Stay away!!

      Viewing 214 - 216 of 6,970 Reviews
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      ReviewsHyatt reviews

      Glassdoor has 8,094 Hyatt reviews submitted anonymously by Hyatt employees. Read employee reviews and ratings on Glassdoor to decide if Hyatt is right for you.