Human rights violations : arbitrary detention of passports
Pros
- Low standards of service, hospitality, empathy, humility (lack of training) - Carelessness about F&B operations (hygiene, guest experience, unskilled operations...) - Disregard of teamwork (manager in a position of detractor) - Default of service charge to new members (demotivation of staff) - Disparities between local staff and foreigners (segregations among team members)
Cons
- Thefts at staff accommodation and uniform changing & lockers room - Unsecure work environment (demotivation of security staff) - Non-compliance with Code of Conduct and Business Ethics - Falsification of training documents (lack of interest helping people to learn and grow) - Harassment and employment discrimination (10 verbal harassments per day) - Breach of the terms and conditions of employment contract
