Kwik Trip reviews

3.7

78% would recommend to a friend

(2,227 total reviews)
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Scott Zietlow

73% approve of CEO

71% positive business outlook

Kwik Trip has an employee rating of 3.7 out of 5 stars, based on 2,227 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Kwik Trip employee rating is in line with the average (within 1 standard deviation) for employers within the Atacado e varejo industry (3.5 stars).

Reviews by job title

2K reviews
3.0
Sep 1, 2016
Recommend
Business Outlook

Pros

Hard work really gets noticed. I started part time and worked so hard that I had full time within 3 months and became an assistant food service leader in a year. It feels good to work hard at a place where the owners really "seem" to care about you. Depending on the store, a good store leader/assistant store leader team will be amazing. Unfortunately that isn't the case at most stores. Last good thing is that you can ALWAYS find things to do at kwik trip. It's not a boring job by any means. There are opportunities to move up, but know that you need to either work really hard or be the managements favorite.

Cons

You only get 2 ten minute breaks per 8 hours. They aren't super strict at some stores but really that isn't enough time. Not to mention the entire TEN MINUTES you're on call basically. If they need you, you need to stop eating and help up front. Really it's only ten freaking minutes. Next, management can get very high school-ish. They're bored I'm sure, can't be the most engaging thing to be a manager besides the drama you get to be a part of. Also my manager was very two faced. Pretty much any problem he would complain about it with you, but then not change a thing, and even complain about your side of it when talking to someone else. VERY catty. And also if you aren't a total brown noser, most managers don't give a crap about you. It's sad to see a girl flirting with a married man just to get better hours and it works. Most stores will NOT tolerate you calling in. Which good employees rarely do anyways. Benefits are a joke now. I paid $100 a check for insurance that didn't cover anything. The week system is RIDICULOUS. It's Friday-Thursday, so I ended up working 70+ hours in a week with no overtime. Pretty sneaky way to screw over your employees. The drama in general at kwik trip is pathetic. Especially it coming from ALL areas of the store, even store leaders. Don't plan on moving up to a rewarding career until you're 20+ years in or hired for it. In most cases, even management works weekends and crap hours. The reason I quit is because I realized I was basically working at a fast food joint until I moved WAY up. My manager took so much vacation and was so unhappy while he was in the store that I realized why was I waiting for the opportunity to still be stressed out but just have a bunch more responsibilities? Not worth my time. But maybe worth someone else's.

3.0
Aug 25, 2016

It's decent

Anonymous employee
Recommend
Business Outlook

Pros

Profit sharing Flexible hours (for the most part) Wage isn't bad for work.

Cons

You're allowed 2 10 minute breaks per 8 hour shift. But company policy says if you are on break and more than 3 guest gets in line, you have to stop your 10 min break and go back to work. Or if they need you for another reason you go back to work. It's already sickening to try to eat a meal in 10 minutes but god forbid you have to call home and check in on your children or use the bathroom, you can't even have the 10 minutes if you're "needed". I say needed in quotes because really, it's 10 minutes. Most places allow a 30 min lunch period but not kwik trip. And the break they do allow you still have to put the store and customers first. There are plenty of successful businesses who don't allow their customers to harass or verbally abuse employees, you know, because their employees matter to them. However, not at kwik trip. If a customer is acting like that our number #1 rule is to still try and make customer happy by all means. So sure, they act like they care about their employees by offering 40% profit sharing, but do they really? Also, most stores understand 3rd shift and the employees can't finish all assigned tasks and therefore get harassed and talked about by other coworkers on other shifts but management doesn't care because they are saving a couple bucks by not adding another person to 3rd shift. So nice of them.

3.0
May 16, 2015

Retail Co Worker

Anonymous employee
Recommend
Business Outlook

Pros

Ability to transfer to other stores if you move. Great year end bonus. Great POS system. I enjoyed seeing customers come in regularly and got to know them. It is a friendly environment, but can be boring during slow periods. If your co-workers split the shift duties evenly everything is fine, but if they are lazy and you end up doing all the cleaning this job is a drag.

Cons

Twice yearly there is Kwik Clean AKA deep cleaning at the stores. It can be a dirty job. People from all walks of life come in to Kwik Trip which is a pro and a con. The newer stores are MUCH NICER than the smaller older stores. Your experience can be positive or negative depending on your manager. I really hated cooking but I did it anyway. I hated cleaning the deep fryer. Even if you are hired for 2nd shift you still may be asked or schedule to work 1st or 3rd shift. Hours vary. It can be hard to have a set schedule. You have to work weekends and holidays.

Viewing 40 - 42 of 2,227 Reviews

Glassdoor has 2,265 Kwik Trip reviews submitted anonymously by Kwik Trip employees. Read employee reviews and ratings on Glassdoor to decide if Kwik Trip is right for you.