High turnover due to mediocre management/corporate culture
Pros
The facility members are for the most part, polite and approachable. The facility is aesthetically pleasing which makes for a pleasant environment to work in.
Cons
The facility is vast with several departments, it is BUSY, it has a kids academy, tennis courts, several swimming pools, classes etc. oh and the phone is ringing constantly. As a Member Services Associate you are bombarded with everyone going everywhere, you can easily deal with 200 people in an hour all of that to earn under $9hr. Males at the front desk must wear business professional attire, which means dress slacks no khakis, dress shirt, and tie, and they prefer you wear a suit jacket as well. Females must wear shoes preferably heels, dress skirt and blouse and possible jacket. You have to stand up constantly in these dress shoes with no seating options and you only get a 15 minute break. If you have a problem with a member or employee or any kind of grievance it will be ignored, this is a company that has over 100 locations and the employee experience is last on their list of priorities. The high turnover is due to the fact that the kind of employee Lifetime wants can get more money and get treated better elsewhere. Who wants to wear a suit and only make $10hr?
