Life Time reviews

The blame game is live here. Nobody takes accountability when things go wrong due to fear of management. 🙄 You give your 150% effort and show your accomplishments of the day just to be asked to wipe down a table on the 3rd floor with no “thank you”. You get treated like pawns while the managers live the life receiving bonuses throughout the year.. all while watching you bust your butt for their success. This is a part time job and is meant to be nothing more than that.

4 spa managers in a 3 year period. 3/4 spa managers were tremendously inexperienced, dismissive of employees, unethical. If an employee is made uncomfortable or sexually assaulted by a member, management will dismiss you and allow that member to return unless you make a scene (S. Patton former manager). The spa has a cancellation policy that protects the pay of technicians when clients no-show appointments;They refuse to enforce it, costing the spa and the technician. Commission is determined by the revenue per hour in the 4 week period prior to the current pay period. But they won’t tell you that directly in your interview. High turnover. Not actually African American friendly. Manager M. Henry offered to shred an intake form for client to allow a tech to perform a service with a severe allergy to ingredients included in the service. Management lacks time management and critical thinking which is why technicians are running out of supplies and are not able to replace them. Management is scatterbrained and vague when asked direct questions. The spa has taken a deep decline in management. Madison’s Henry and Felsenthal are the worst.