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      Lifeplus

      Engaged Employer

      Lifeplus reviews

      4.3

      85% would recommend to a friend

      (201 total reviews)
      avatar

      Robert Christian

      84% approve of CEO

      81% positive business outlook

      Ratings by category

      4.4

      Diversity & inclusion

      4.4

      Work/Life balance

      4.3

      Culture & values

      4.3

      Compensation and benefits

      4.3

      Career opportunities

      4.2

      Senior management

      Lifeplus has an employee rating of 4.3 out of 5 stars, based on 201 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Lifeplus employee rating is in line with the average (within 1 standard deviation) for employers within the Serviços pessoais do consumidor industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      201 reviews
      1.0
      Aug 25, 2025

      We have an awful environment and horrible leadership

      Customer service representative
      Recommend
      Business Outlook

      Pros

      Lifeplus is just another terrible company.

      Cons

      Employees of Lifeplus are unfortunate. We have an awful work environment and a horrible leadership. There’s nothing in this company that makes it better than its competition. Our leaders are useless and ineffective, and the workplace is not conducive to growth and learning.

      avatar
      Lifeplus Response
      2mo
      We’re sorry to hear that your experience felt this way. Creating a positive and supportive environment is very important to us, so we take feedback like this seriously. Thank you for sharing your perspective.
      5.0
      Aug 17, 2025

      Helpful team and good customer base

      Anonymous employee
      Recommend
      Business Outlook

      Pros

      The work volume keeps the day steady. Training covers the systems well and makes handling calls easier. Coworkers are willing to share tips to resolve customer issues more efficiently. Benefits include healthcare and paid time off, which add security to the role. Management provides clear guidelines and updates on policy changes.

      Cons

      Peak call times can be demanding.

      avatar
      Lifeplus Response
      2mo
      We’re so pleased to hear you’re having a positive experience and that the support from your team is making a difference. It’s great to know the training is helping you feel confident in your role. Thanks for taking the time to share your feedback.
      4.0
      Jul 24, 2025

      Great team, great atmosphere, good work-life balance

      Customer care agent
      Recommend
      Business Outlook

      Pros

      Great team with fantastic colleagues, some have been here for 15 years and longer. The atmosphere is great, despite working from home 90% of the time. Good work-life balance. Overtime available, offers are sent by email to the team so if interested, you can sign up for it. Great initial training (3 weeks off the job, paid and then ongoing with regular salary increase). Focus on quality not quantity. Support and adjustments for neurodivergent employees. Accepting, inclusive and diverse.

      Cons

      Complex processes with lots of exceptions and changes. Company working hard on improving communication with Service and also customers, but not always successful. High expectations in terms of quality and punctuality - reasonable but can be stressful. Outdated systems for processing orders and customer management making working life way harder and frustrating than necessary.

      avatar
      Lifeplus Response
      2mo
      It’s great to hear how much the team and atmosphere have shaped your experience over the years. We do recognise the challenges you mentioned around systems, they’re something we’re continuing to work on. Thanks for the review.
      Viewing 43 - 45 of 201 Reviews
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      ReviewsLifeplus reviews

      Glassdoor has 218 Lifeplus reviews submitted anonymously by Lifeplus employees. Read employee reviews and ratings on Glassdoor to decide if Lifeplus is right for you.