Does Lifeplus pay their employees well?

According to anonymously submitted Glassdoor reviews, Lifeplus employees rate their compensation and benefits as 4.3 out of 5. Find out more about salaries and benefits at Lifeplus. This rating has improved by 5% over the last 12 months.

How satisfied are employees working at Lifeplus?

85% of Lifeplus employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Lifeplus 4.4 out of 5 for work life balance, 4.3 for culture and values and 4.3 for career opportunities.

What are the top reviewed jobs at Lifeplus?

Customer Service Representative (19) , Anonymous (11) , Team Leader (10) , Customer Service Administrator (9) , Customer Care Administrator (7) , Call Center Representative (5) , Customer Care Agent (5) , CSA - Customer Service Associate (4) , Customer Service Agent (4) , Customer Care Representative (3) , Customer Service and Support (3) , Project Manager (3) , CCA Agent (2) , CSA (2) , Customer Care Advisor (2)

What are the pros of working at Lifeplus according to real employee reviews?

"Kind and friendly colleagues; hybrid working" ((in 22 reviews)); "The benefits are good: 401(k) match, health/dental/vision insurance, and PTO." ((in 18 reviews)); "Supportive and friendly team." ((in 17 reviews)); "CSRs receive good training so I didn’t have to do much." ((in 12 reviews)); "Pay is good" ((in 10 reviews))

What are the cons of working at Lifeplus according to real employee reviews?

"Some managers were also awful." ((in 8 reviews)); "IT has been limited before in trying to help implement best practice changes and upgrades with internal systems being seriously old and outdated with new systems being promised for the last 3" ((in 4 reviews)); "No career progression and incredibly boring job role" ((in 4 reviews)); "Leadership is incompetent, selfish, and completely out of touch" ((in 4 reviews)); "Our supervisors are clueless most of the time, and they sometimes don't even bother to pretend like they know what they're doing." ((in 4 reviews))

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Lifeplus

Lifeplus reviews

4.3

85% would recommend to a friend

(201 total reviews)

Robert Christian

84% approve of CEO

81% positive business outlook

Ratings by category

4.4

Diversity & inclusion

4.4

Work/Life balance

4.3

Culture & values

4.3

Compensation and benefits

4.3

Career opportunities

4.2

Senior management

Lifeplus has an employee rating of 4.3 out of 5 stars, based on 201 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Lifeplus employee rating is in line with the average (within 1 standard deviation) for employers within the Serviços pessoais do consumidor industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

201 reviews

4.0

Aug 2, 2025

Good workplace

Cca agent

Recommend

Business Outlook

Pros

Good atmosphere to be honest,

Cons

need to hit targets regularly

Lifeplus Response

2mo

Good to know the atmosphere has felt right for you. Thanks for leaving a note about your experience.

2.0

Jul 27, 2025

Pathetic Planning and Disorganized Chaos Everywhere

Anonymous employee

Recommend

Business Outlook

Pros

Surviving here requires embracing daily chaos. If you enjoy living with constant unpredictability, then maybe you'll fit in.

Cons

Poor planning turns everything into a disaster. Leadership has no clue how to manage time or tasks. Some days are brutally overloaded, while others are a min-numbing cycle of repetition.

4.0

Jul 24, 2025

Great team, great atmosphere, good work-life balance

Customer care agent

Recommend

Business Outlook

Pros

Great team with fantastic colleagues, some have been here for 15 years and longer. The atmosphere is great, despite working from home 90% of the time. Good work-life balance. Overtime available, offers are sent by email to the team so if interested, you can sign up for it. Great initial training (3 weeks off the job, paid and then ongoing with regular salary increase). Focus on quality not quantity. Support and adjustments for neurodivergent employees. Accepting, inclusive and diverse.

Cons

Complex processes with lots of exceptions and changes. Company working hard on improving communication with Service and also customers, but not always successful. High expectations in terms of quality and punctuality - reasonable but can be stressful. Outdated systems for processing orders and customer management making working life way harder and frustrating than necessary.

Lifeplus Response

2mo

It’s great to hear how much the team and atmosphere have shaped your experience over the years. We do recognise the challenges you mentioned around systems, they’re something we’re continuing to work on. Thanks for the review.

Viewing 49 - 51 of 201 Reviews

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Jobs at Lifeplus

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