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      Lifeplus

      Engaged Employer

      Lifeplus reviews

      4.3

      85% would recommend to a friend

      (201 total reviews)
      avatar

      Robert Christian

      84% approve of CEO

      81% positive business outlook

      Ratings by category

      4.4

      Diversity & inclusion

      4.4

      Work/Life balance

      4.3

      Culture & values

      4.3

      Compensation and benefits

      4.3

      Career opportunities

      4.2

      Senior management

      Lifeplus has an employee rating of 4.3 out of 5 stars, based on 201 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Lifeplus employee rating is in line with the average (within 1 standard deviation) for employers within the Serviços pessoais do consumidor industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      201 reviews
      3.0
      Jun 19, 2022

      OKish

      Anonymous employee
      Recommend
      Business Outlook

      Pros

      Easy work on the phones. You can leave the job behind when you go home and customers were nice to talk to. Pay is good for the job. Colleagues were the best. Ability to buy holiday. Didn't force employees to vaccinate during lockdown. Never implemented vaccine passport.

      Cons

      Management for the contact centre was and is the worst aspect of this place. They take what could be a very simple and enjoyable job and make the office atmosphere extremely negative because of the office politics introduced into every decision that is made. Management fails to take any responsibility for their actions and it is the CSA's that get the blame as a result. You are constantly walking on egg shells. A former colleague who grew up behind the Iron Curtain said that working at Lifeplus in the last few years was like being in school again behind the Iron Curtain. Sick leave is awful. Only 5 days a year on a rolling basis. As a result everyone comes into work sick and passes on the germs.

      avatar
      Lifeplus Response
      3mo
      Thank you for sharing your experience. It’s good to know there were parts of the role you valued. Our sick‑leave allowance is now higher than described at the time of your review.
      2.0
      Jun 15, 2022

      Only good if you need to relocate and can put up with them for 1 year

      Anonymous employee
      Recommend
      Business Outlook

      Pros

      Good pay to start and incentives to start with.

      Cons

      - No respect for the employees. - The business concept is very similar to a pyramidal scheme. - No respect for Bank holidays despite them being in the contract. - If mistakes are made, employees need to lie to customers and there are plenty of things that cannot be said to customers about how the company actually works. - The customer treats it more like a cult and the company encourages it and allows them to shout at you and bully you. - It plays with people's health and new customers are often bullied into buying. Career opportunities are not based on your skills and there is no real progression.

      avatar
      Lifeplus Response
      3mo
      Thank you for sharing how your experience felt — we’re sorry it came across that way. Relocation was required in the past, but that’s no longer the case, and colleagues now have more flexibility in how they work. We appreciate you taking the time to leave your review.
      4.0
      May 24, 2022

      Great work environment, everyone makes you feel welcome

      Talent resourcer
      Recommend
      Business Outlook

      Pros

      Everyone is really friendly and open to help with anything at any time. Being a student who has never worked in this environment before, there are lots opportunities to get involved with different things. I felt very comfortable with everyone and there is always encouragement to ask questions. Benefits are really good, free products every month. Considering I had no previous experience in this field, the pay is very good. Even though there is more remote working than office working, I am always very busy and engaged and feel included in everything so this hasn't been an issue.

      Cons

      I haven't experienced any cons, the only one I would say is that I wish I could go into the office more, but I do live further away and my manager is very conscious about me driving this distance most days. (But this shows she cares for my wellbeing so I feel very well looked after from this)

      avatar
      Lifeplus Response
      3mo
      We’re pleased to hear the environment and support came through so positively for you. Thank you also for sharing your thoughts on flexibility, systems and processes — that balance of insight is really helpful.
      Viewing 127 - 129 of 201 Reviews
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      ReviewsLifeplus reviews

      Glassdoor has 218 Lifeplus reviews submitted anonymously by Lifeplus employees. Read employee reviews and ratings on Glassdoor to decide if Lifeplus is right for you.