Does Lifeplus pay their employees well?

According to anonymously submitted Glassdoor reviews, Lifeplus employees rate their compensation and benefits as 4.3 out of 5. Find out more about salaries and benefits at Lifeplus. This rating has improved by 5% over the last 12 months.

How satisfied are employees working at Lifeplus?

85% of Lifeplus employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Lifeplus 4.4 out of 5 for work life balance, 4.3 for culture and values and 4.3 for career opportunities.

What are the top reviewed jobs at Lifeplus?

Customer Service Representative (19) , Anonymous (11) , Team Leader (10) , Customer Service Administrator (9) , Customer Care Administrator (7) , Call Center Representative (5) , Customer Care Agent (5) , CSA - Customer Service Associate (4) , Customer Service Agent (4) , Customer Care Representative (3) , Customer Service and Support (3) , Project Manager (3) , CCA Agent (2) , CSA (2) , Customer Care Advisor (2)

What are the pros of working at Lifeplus according to real employee reviews?

"Kind and friendly colleagues; hybrid working" ((in 24 reviews)); "Supportive and friendly team." ((in 17 reviews)); "Good benefits and competitive pay." ((in 16 reviews)); "Pay is good" ((in 13 reviews)); "CSRs receive good training so I didn’t have to do much." ((in 12 reviews))

What are the cons of working at Lifeplus according to real employee reviews?

"The absent leadership of Lifeplus rarely provides support and guidance to employees, and we never really get exposed to opportunities for learning and advancement." ((in 5 reviews)); "Poor mamagement, lack of communication, management not interested in staff development or wellbeing." ((in 5 reviews)); "IT has been limited before in trying to help implement best practice changes and upgrades with internal systems being seriously old and outdated with new systems being promised for the last 3" ((in 4 reviews)); "No career progression and incredibly boring job role" ((in 4 reviews)); "Our supervisors are clueless most of the time, and they sometimes don't even bother to pretend like they know what they're doing." ((in 4 reviews))

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Lifeplus

Lifeplus reviews

4.3

85% would recommend to a friend

(201 total reviews)

Robert Christian

84% approve of CEO

81% positive business outlook

Ratings by category

4.4

Diversity & inclusion

4.4

Work/Life balance

4.3

Culture & values

4.3

Compensation and benefits

4.3

Career opportunities

4.2

Senior management

Lifeplus has an employee rating of 4.3 out of 5 stars, based on 201 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Lifeplus employee rating is in line with the average (within 1 standard deviation) for employers within the Serviços pessoais do consumidor industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

201 reviews

5.0

Jun 21, 2021

Very Good

Csa - customer service associate

Recommend

Business Outlook

Pros

Nice people, Helpful, kind, flexible

Cons

Sometimes annoying customers, old system

Lifeplus Response

Thanks for taking the time to share your journey and feedback on working with Lifeplus – We hope you continue to enjoy your time with us!

4.0

Jun 21, 2021

Good solid company with decent values

Team leader

Recommend

Business Outlook

Pros

The people around me are great. I have good support from my line-manager and a lot of peer support. The company encourages you to be yourself and is inclusive and empathetic. The business is driven by people for people.

Cons

Some of the technology we use is quite dated and there is a fair amount of unnecessary admin.

Lifeplus Response

Thanks for taking the time to share your journey and feedback on working with Lifeplus – We hope you continue to enjoy your time with us! Thanks also for your "Advice to Management" - All feedback received is taken on-board, and acted upon where deemed necessary. If there are any particular areas or concerns that you would like to discuss in more detail, please feel free to reach out at yourview@lifeplus.com and we’ll get back to you just as soon as we can.

5.0

Jun 21, 2021

Amazing people to work with

Customer care administrator

Recommend

Business Outlook

Pros

Lifeplus is full of happy, positive and supportive colleagues

Cons

...not enough hours in a day

Lifeplus Response

Thanks for taking the time to share your journey and feedback on working with Lifeplus – We hope you continue to enjoy your time with us!

Viewing 145 - 147 of 201 Reviews

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