Does Lifeplus pay their employees well?

According to anonymously submitted Glassdoor reviews, Lifeplus employees rate their compensation and benefits as 4.3 out of 5. Find out more about salaries and benefits at Lifeplus. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at Lifeplus?

84% of Lifeplus employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Lifeplus 4.4 out of 5 for work life balance, 4.3 for culture and values and 4.3 for career opportunities.

What are the top reviewed jobs at Lifeplus?

Customer Service Representative (19) , Anonymous (11) , Team Leader (10) , Customer Service Administrator (9) , Customer Care Administrator (7) , Call Center Representative (5) , Customer Care Agent (5) , CSA - Customer Service Associate (4) , Customer Service Agent (4) , Customer Care Representative (3) , Customer Service and Support (3) , Project Manager (3) , CCA Agent (2) , CSA (2) , Customer Care Advisor (2)

What are the pros of working at Lifeplus according to real employee reviews?

"Kind and friendly colleagues; hybrid working" ((in 22 reviews)); "The benefits are good: 401(k) match, health/dental/vision insurance, and PTO." ((in 18 reviews)); "Supportive and friendly team." ((in 17 reviews)); "CSRs receive good training so I didn’t have to do much." ((in 12 reviews)); "Pay is good" ((in 10 reviews))

What are the cons of working at Lifeplus according to real employee reviews?

"Some managers were also awful." ((in 8 reviews)); "IT has been limited before in trying to help implement best practice changes and upgrades with internal systems being seriously old and outdated with new systems being promised for the last 3" ((in 4 reviews)); "No career progression and incredibly boring job role" ((in 4 reviews)); "Leadership is incompetent, selfish, and completely out of touch" ((in 4 reviews)); "Our supervisors are clueless most of the time, and they sometimes don't even bother to pretend like they know what they're doing." ((in 4 reviews))

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Lifeplus

Lifeplus reviews

4.3

84% would recommend to a friend

(201 total reviews)

Robert Christian

83% approve of CEO

81% positive business outlook

Ratings by category

4.4

Diversity & inclusion

4.4

Work/Life balance

4.3

Culture & values

4.3

Compensation and benefits

4.3

Career opportunities

4.2

Senior management

Lifeplus has an employee rating of 4.3 out of 5 stars, based on 201 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Lifeplus employee rating is in line with the average (within 1 standard deviation) for employers within the Serviços pessoais do consumidor industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

201 reviews

2.0

May 19, 2020

Micromanagement at its worst

Customer service administrator

Recommend

Business Outlook

Pros

The other CSAs are nice and helpful for the most part

Cons

Repetitive tasks, demanding and sometimes impolite associates who think they own the company, expected to do a lot of kissing up to rude people. The company forces everyone to always be in a good mood and if you are not smiling all the time, you get chastised for it. Micromanagment at its worst, must run every single detail by your team leader and quite a few of them seriously lack people skills and leadership qualities. No matter how many times you complain about something, almost nothing ever changes. They just want you to think as less as possible and refrain from using your initiative.

Lifeplus Response

3mo

We appreciate you taking the time to share this. The issues you’ve raised around workload, expectations, and communication are understood and contribute to our ongoing work.

1.0

Apr 29, 2020

Boring place to work

Customer service representative

Recommend

Business Outlook

Pros

Nice people who are kind and welcoming

Cons

No career progression and incredibly boring job role

Lifeplus Response

3mo

Thank you for outlining your experience. Your concerns around progression and role expectations are taken seriously and inform ongoing review efforts.

4.0

Jan 14, 2020

Great place to work

Csa - customer service associate

Recommend

Business Outlook

Pros

Great people to work with, friendly customers, great teams, good benefits

Cons

Can be selective when it comes to jobs and not using full potential of staff, bring their sick day policy in line with other companies as only 5 days sick leave allowed a year which causes stress for many employees

Lifeplus Response

3mo

It’s great to hear the positive elements of your experience. We’ve also taken note of the areas you felt could be improved.

Viewing 160 - 162 of 201 Reviews

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Jobs at Lifeplus

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