Does Lifeplus pay their employees well?

According to anonymously submitted Glassdoor reviews, Lifeplus employees rate their compensation and benefits as 4.3 out of 5. Find out more about salaries and benefits at Lifeplus. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at Lifeplus?

84% of Lifeplus employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Lifeplus 4.4 out of 5 for work life balance, 4.3 for culture and values and 4.3 for career opportunities.

What are the top reviewed jobs at Lifeplus?

Customer Service Representative (19) , Anonymous (11) , Team Leader (10) , Customer Service Administrator (9) , Customer Care Administrator (7) , Call Center Representative (5) , Customer Care Agent (5) , CSA - Customer Service Associate (4) , Customer Service Agent (4) , Customer Care Representative (3) , Customer Service and Support (3) , Project Manager (3) , CCA Agent (2) , CSA (2) , Customer Care Advisor (2)

What are the pros of working at Lifeplus according to real employee reviews?

"Kind and friendly colleagues; hybrid working" ((in 22 reviews)); "The benefits are good: 401(k) match, health/dental/vision insurance, and PTO." ((in 18 reviews)); "Supportive and friendly team." ((in 17 reviews)); "CSRs receive good training so I didn’t have to do much." ((in 12 reviews)); "Pay is good" ((in 10 reviews))

What are the cons of working at Lifeplus according to real employee reviews?

"Some managers were also awful." ((in 8 reviews)); "IT has been limited before in trying to help implement best practice changes and upgrades with internal systems being seriously old and outdated with new systems being promised for the last 3" ((in 4 reviews)); "No career progression and incredibly boring job role" ((in 4 reviews)); "Leadership is incompetent, selfish, and completely out of touch" ((in 4 reviews)); "Our supervisors are clueless most of the time, and they sometimes don't even bother to pretend like they know what they're doing." ((in 4 reviews))

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Lifeplus

Lifeplus reviews

4.3

84% would recommend to a friend

(201 total reviews)

Robert Christian

83% approve of CEO

81% positive business outlook

Ratings by category

4.4

Diversity & inclusion

4.4

Work/Life balance

4.3

Culture & values

4.3

Compensation and benefits

4.3

Career opportunities

4.2

Senior management

Lifeplus has an employee rating of 4.3 out of 5 stars, based on 201 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Lifeplus employee rating is in line with the average (within 1 standard deviation) for employers within the Serviços pessoais do consumidor industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

201 reviews

4.0

Dec 31, 2019

Generally a great company to work for

Learning and development manager

Recommend

Business Outlook

Pros

Opportunity to travel, work benefits

Cons

Limited career development opportunities

Lifeplus Response

3mo

We’re pleased to hear that opportunities and benefits made a positive impact on your experience. Thank you for sharing your reflections.

4.0

Dec 2, 2019

Communication needs some work

Customer service agent

Recommend

Business Outlook

Pros

- Everybody in the contact center is always willing to help - Attainable targets

Cons

- Bad communication sometimes causes customers to get information ahead of customer service reps - Promotions tend to be badly planned and cause upset customers and stress

Lifeplus Response

3mo

It’s good to hear the support within the contact centre and the clarity of targets contributed positively to your experience. We’ve also taken on board your comments about communication and how promotions are coordinated.

5.0

Oct 22, 2019

Fantastic company to work for.

Facilities/reception

Recommend

Business Outlook

Pros

Benefits are fabulous, pension scheme good, free supplements, people are so nice, management are approachable and the whole company has an open door policy. Good communication throughout the company.

Cons

None that I have found yet apart from salary could be a tad better, don't you say that for every company you work for though?

Lifeplus Response

3mo

We’re really glad to hear the culture, communication, and benefits supported your experience so well. Thanks for sharing this.

Viewing 163 - 165 of 201 Reviews

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