Does Lifeplus pay their employees well?

According to anonymously submitted Glassdoor reviews, Lifeplus employees rate their compensation and benefits as 4.3 out of 5. Find out more about salaries and benefits at Lifeplus. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at Lifeplus?

84% of Lifeplus employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Lifeplus 4.4 out of 5 for work life balance, 4.3 for culture and values and 4.3 for career opportunities.

What are the top reviewed jobs at Lifeplus?

Customer Service Representative (19) , Anonymous (11) , Team Leader (10) , Customer Service Administrator (9) , Customer Care Administrator (7) , Call Center Representative (5) , Customer Care Agent (5) , CSA - Customer Service Associate (4) , Customer Service Agent (4) , Customer Care Representative (3) , Customer Service and Support (3) , Project Manager (3) , CCA Agent (2) , CSA (2) , Customer Care Advisor (2)

What are the pros of working at Lifeplus according to real employee reviews?

"Colleagues are friendly and easy to work with" ((in 22 reviews)); "Good benefits and competitive pay." ((in 16 reviews)); "Pay is fair for the workload, and full" ((in 11 reviews)); "CSRs receive good training so I didn’t have to do much." ((in 11 reviews)); "Nice people to work with" ((in 10 reviews))

What are the cons of working at Lifeplus according to real employee reviews?

"Some managers were also awful." ((in 9 reviews)); "The absent leadership of Lifeplus rarely provides support and guidance to employees, and we never really get exposed to opportunities for learning and advancement." ((in 5 reviews)); "Poor mamagement, lack of communication, management not interested in staff development or wellbeing." ((in 5 reviews)); "IT has been limited before in trying to help implement best practice changes and upgrades with internal systems being seriously old and outdated with new systems being promised for the last 3" ((in 4 reviews)); "No career progression and incredibly boring job role" ((in 4 reviews))

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Lifeplus

Lifeplus reviews

4.3

84% would recommend to a friend

(201 total reviews)

Robert Christian

83% approve of CEO

81% positive business outlook

Ratings by category

4.4

Diversity & inclusion

4.4

Work/Life balance

4.3

Culture & values

4.3

Compensation and benefits

4.3

Career opportunities

4.2

Senior management

Lifeplus has an employee rating of 4.3 out of 5 stars, based on 201 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Lifeplus employee rating is in line with the average (within 1 standard deviation) for employers within the Serviços pessoais do consumidor industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

201 reviews

5.0

Jun 14, 2019

Best contact centre job in the sector

Customer service administrator

Recommend

Business Outlook

Pros

Positive and motivating work environment, pay above average. Many young and international colleagues

Cons

Three different company sites - it would be easier having all departments in one purpose-built office

Lifeplus Response

3mo

It’s wonderful to hear that the working environment, culture, and opportunities had such a positive impact on your experience. Thanks for sharing this.

1.0

Jun 1, 2019

Horrible company with incompetent management

Swiss/german csa

Recommend

Business Outlook

Pros

The colleagues are nice. That's about the only good thing I can say.

Cons

- the hypocrisy: Management always says that everything is great, and everyone is happy, but in reality, it's awful, and you don't know if they are stupid and really believe that everything is fine, or if they think that their employees are stupid - unfairness: the precious associates get everything (cruises, gifts, healthcare), while the actual employees who do all the work, get nothing. You get no recognition, no thank you, and instead get punished when you are sick. - no paying sick days: On top of no pay, you get a disciplinary if you are sick "too often" In conclusion: I do not recoomend working here

Lifeplus Response

3mo

Thank you for being candid in outlining your experience. The themes you’ve raised are taken seriously and feed into ongoing improvement discussions.

3.0

May 28, 2019

Salary

Csa

Recommend

Business Outlook

Pros

Benefits, flexibility, support, kind colleagues, good starting job

Cons

Relocation package could be more generous

Lifeplus Response

3mo

We appreciate your balanced perspective. It’s helpful to understand the elements you enjoyed as well as the areas you felt could be enhanced.

Viewing 172 - 174 of 201 Reviews

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