Does Lifeplus pay their employees well?

According to anonymously submitted Glassdoor reviews, Lifeplus employees rate their compensation and benefits as 4.3 out of 5. Find out more about salaries and benefits at Lifeplus. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at Lifeplus?

84% of Lifeplus employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Lifeplus 4.4 out of 5 for work life balance, 4.3 for culture and values and 4.3 for career opportunities.

What are the top reviewed jobs at Lifeplus?

Customer Service Representative (19) , Anonymous (11) , Team Leader (10) , Customer Service Administrator (9) , Customer Care Administrator (7) , Call Center Representative (5) , Customer Care Agent (5) , CSA - Customer Service Associate (4) , Customer Service Agent (4) , Customer Care Representative (3) , Customer Service and Support (3) , Project Manager (3) , CCA Agent (2) , CSA (2) , Customer Care Advisor (2)

What are the pros of working at Lifeplus according to real employee reviews?

"Colleagues are friendly and easy to work with" ((in 22 reviews)); "Good benefits and competitive pay." ((in 16 reviews)); "Pay is fair for the workload, and full" ((in 11 reviews)); "CSRs receive good training so I didn’t have to do much." ((in 11 reviews)); "Nice people to work with" ((in 10 reviews))

What are the cons of working at Lifeplus according to real employee reviews?

"Some managers were also awful." ((in 9 reviews)); "The absent leadership of Lifeplus rarely provides support and guidance to employees, and we never really get exposed to opportunities for learning and advancement." ((in 5 reviews)); "Poor mamagement, lack of communication, management not interested in staff development or wellbeing." ((in 5 reviews)); "IT has been limited before in trying to help implement best practice changes and upgrades with internal systems being seriously old and outdated with new systems being promised for the last 3" ((in 4 reviews)); "No career progression and incredibly boring job role" ((in 4 reviews))

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Lifeplus

Lifeplus reviews

4.3

84% would recommend to a friend

(201 total reviews)

Robert Christian

83% approve of CEO

81% positive business outlook

Ratings by category

4.4

Diversity & inclusion

4.4

Work/Life balance

4.3

Culture & values

4.3

Compensation and benefits

4.3

Career opportunities

4.2

Senior management

Lifeplus has an employee rating of 4.3 out of 5 stars, based on 201 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Lifeplus employee rating is in line with the average (within 1 standard deviation) for employers within the Serviços pessoais do consumidor industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

201 reviews

1.0

Apr 27, 2019

Don't work here!

Anonymous employee

Recommend

Business Outlook

Pros

friendly people (who hate it too)

Cons

absolutely no opportunity to grow and develop, tasks are very repetitive, customers think they are above the rules if they reach a certain ranking, very complicated multi-level marketing system that most of the customers don't even understand, terrible/unreliable software that crashes constantly , dreadful holidays

Lifeplus Response

3mo

We appreciate your honesty in sharing this. The concerns you’ve raised are taken seriously and play a role in ongoing improvement work.

3.0

Apr 1, 2019

Only if temporary

Customer service representative

Recommend

Business Outlook

Pros

Lovely colleagues and products, interesting shifts

Cons

Unprofessional management and terrible HR Dep

Lifeplus Response

3mo

We appreciate you offering a balanced view of your experience. Your reflections help us understand what worked well alongside what could be improved.

4.0

Mar 26, 2019

Friendly, supportive, inclusive office environment

Swiss/german customer services associate

Recommend

Business Outlook

Pros

Some of the best, kindest, most supportive and inclusive colleagues, team work is a huge focus. The environment within the teams as well as collectively is so inclusive and supportive and as approx 80% of employees are not British nationals, everyone is very understanding of what it’s like to move abroad. It’s very straightforward to progress and pass the skillgate levels to increase your salary by £2k and all employees get an annual bonus, based on productivity. Training is continuously provided and you’re never made to feel stupid if you ask for help. Career progression is fairly straightforward and there’s numerous jobs you can move on to do after around a year’s employment.

Cons

Some of the tasks particularly on the phone can get repetitive

Lifeplus Response

3mo

It’s wonderful to hear how supportive and inclusive the environment felt for you. We’re glad the experience was so positive.

Viewing 178 - 180 of 201 Reviews

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Jobs at Lifeplus

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