Does Lifeplus pay their employees well?

According to anonymously submitted Glassdoor reviews, Lifeplus employees rate their compensation and benefits as 4.3 out of 5. Find out more about salaries and benefits at Lifeplus. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at Lifeplus?

84% of Lifeplus employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Lifeplus 4.4 out of 5 for work life balance, 4.3 for culture and values and 4.3 for career opportunities.

What are the top reviewed jobs at Lifeplus?

Customer Service Representative (19) , Anonymous (11) , Team Leader (10) , Customer Service Administrator (9) , Customer Care Administrator (7) , Call Center Representative (5) , Customer Care Agent (5) , CSA - Customer Service Associate (4) , Customer Service Agent (4) , Customer Care Representative (3) , Customer Service and Support (3) , Project Manager (3) , CCA Agent (2) , CSA (2) , Customer Care Advisor (2)

What are the pros of working at Lifeplus according to real employee reviews?

"Kind and friendly colleagues; hybrid working" ((in 22 reviews)); "The benefits are good: 401(k) match, health/dental/vision insurance, and PTO." ((in 18 reviews)); "Supportive and friendly team." ((in 17 reviews)); "CSRs receive good training so I didn’t have to do much." ((in 12 reviews)); "Pay is good" ((in 10 reviews))

What are the cons of working at Lifeplus according to real employee reviews?

"Some managers were also awful." ((in 8 reviews)); "IT has been limited before in trying to help implement best practice changes and upgrades with internal systems being seriously old and outdated with new systems being promised for the last 3" ((in 4 reviews)); "No career progression and incredibly boring job role" ((in 4 reviews)); "Leadership is incompetent, selfish, and completely out of touch" ((in 4 reviews)); "Our supervisors are clueless most of the time, and they sometimes don't even bother to pretend like they know what they're doing." ((in 4 reviews))

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Lifeplus

Lifeplus reviews

4.3

84% would recommend to a friend

(201 total reviews)

Robert Christian

83% approve of CEO

81% positive business outlook

Ratings by category

4.4

Diversity & inclusion

4.4

Work/Life balance

4.3

Culture & values

4.3

Compensation and benefits

4.3

Career opportunities

4.2

Senior management

Lifeplus has an employee rating of 4.3 out of 5 stars, based on 201 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Lifeplus employee rating is in line with the average (within 1 standard deviation) for employers within the Serviços pessoais do consumidor industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

201 reviews

4.0

Aug 12, 2019

CSA - Non-Voice

Customer service administrator

Recommend

Business Outlook

Pros

Wide variety of queries, work, etc; friendly colleagues.

Cons

Some of the work targets can be unrealistic; There can be issues for colleagues when they need to wait for help from someone with a higher permission level in a certain app before they can finish the request they're dealing with.

Lifeplus Response

3mo

It’s great to hear the variety of work and support from colleagues contributed positively to your experience. Thank you for sharing this.

1.0

Jul 9, 2019

Do not waste your time

German speaking team leader

Recommend

Business Outlook

Pros

If you are looking to work in the UK and joining from abroad then they have an intro package but you have to work there a year.

Cons

All their values and morals are just marketing gimmicks, there is no substance to the company or the products. This is illustrated by the fact that the products which are so great and so helpful, if they were, wouldn't the staff be instructed on their use? No they are not. The management defence to this is that the staff aren't allowed to advise clients on medical matters as they do not have the appropriate medical training. Not that the customers who promote the product do either.

Lifeplus Response

3mo

We appreciate you being open about your experience. The concerns you’ve raised are recognised and continue to be part of the work being done to strengthen the overall colleague experience.

1.0

Jun 23, 2019

Poor customer, employee and agency empathy.

Anonymous employee

Recommend

Business Outlook

Pros

Company researches and makes healthy produce

Cons

Leadership shows little empathy for customers, agents or employees.

Viewing 184 - 186 of 201 Reviews

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