Does Lifeplus pay their employees well?

According to anonymously submitted Glassdoor reviews, Lifeplus employees rate their compensation and benefits as 4.3 out of 5. Find out more about salaries and benefits at Lifeplus. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at Lifeplus?

84% of Lifeplus employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Lifeplus 4.4 out of 5 for work life balance, 4.3 for culture and values and 4.3 for career opportunities.

What are the top reviewed jobs at Lifeplus?

Customer Service Representative (19) , Anonymous (11) , Team Leader (10) , Customer Service Administrator (9) , Customer Care Administrator (7) , Call Center Representative (5) , Customer Care Agent (5) , CSA - Customer Service Associate (4) , Customer Service Agent (4) , Customer Care Representative (3) , Customer Service and Support (3) , Project Manager (3) , CCA Agent (2) , CSA (2) , Customer Care Advisor (2)

What are the pros of working at Lifeplus according to real employee reviews?

"Colleagues are friendly and easy to work with" ((in 22 reviews)); "Good benefits and competitive pay." ((in 16 reviews)); "Pay is fair for the workload, and full" ((in 11 reviews)); "CSRs receive good training so I didn’t have to do much." ((in 11 reviews)); "Nice people to work with" ((in 10 reviews))

What are the cons of working at Lifeplus according to real employee reviews?

"Some managers were also awful." ((in 9 reviews)); "The absent leadership of Lifeplus rarely provides support and guidance to employees, and we never really get exposed to opportunities for learning and advancement." ((in 5 reviews)); "Poor mamagement, lack of communication, management not interested in staff development or wellbeing." ((in 5 reviews)); "IT has been limited before in trying to help implement best practice changes and upgrades with internal systems being seriously old and outdated with new systems being promised for the last 3" ((in 4 reviews)); "No career progression and incredibly boring job role" ((in 4 reviews))

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Lifeplus

Lifeplus reviews

4.3

84% would recommend to a friend

(201 total reviews)

Robert Christian

83% approve of CEO

81% positive business outlook

Ratings by category

4.4

Diversity & inclusion

4.4

Work/Life balance

4.3

Culture & values

4.3

Compensation and benefits

4.3

Career opportunities

4.2

Senior management

Lifeplus has an employee rating of 4.3 out of 5 stars, based on 201 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Lifeplus employee rating is in line with the average (within 1 standard deviation) for employers within the Serviços pessoais do consumidor industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

201 reviews

3.0

May 28, 2019

Salary

Csa

Recommend

Business Outlook

Pros

Benefits, flexibility, support, kind colleagues, good starting job

Cons

Relocation package could be more generous

Lifeplus Response

3mo

We appreciate your balanced perspective. It’s helpful to understand the elements you enjoyed as well as the areas you felt could be enhanced.

4.0

May 4, 2019

Great employer to work for

Csa

Recommend

Business Outlook

Pros

I have been here for just under 6 months. The company do appear to care about their staff. Things on offer include free products at work, various salary sacrifice schemes and a large number of perks including money off discounts. Yes, some tasks are repetitive, but please keep in mind this is a call center job dealing with customers. I have worked in and with a number of call centers and quite frankly, these jobs can be and often are repetitive. Lifeplus has more relaxed approach to targets then most call centers I have seen

Cons

I have not come across any so far

Lifeplus Response

3mo

It’s great to hear your experience was positive overall. Thank you for taking the time to share your reflections.

1.0

Apr 27, 2019

Don't work here!

Anonymous employee

Recommend

Business Outlook

Pros

friendly people (who hate it too)

Cons

absolutely no opportunity to grow and develop, tasks are very repetitive, customers think they are above the rules if they reach a certain ranking, very complicated multi-level marketing system that most of the customers don't even understand, terrible/unreliable software that crashes constantly , dreadful holidays

Lifeplus Response

3mo

We appreciate your honesty in sharing this. The concerns you’ve raised are taken seriously and play a role in ongoing improvement work.

Viewing 187 - 189 of 201 Reviews

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