Does Lifeplus pay their employees well?

According to anonymously submitted Glassdoor reviews, Lifeplus employees rate their compensation and benefits as 4.3 out of 5. Find out more about salaries and benefits at Lifeplus. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at Lifeplus?

84% of Lifeplus employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Lifeplus 4.4 out of 5 for work life balance, 4.3 for culture and values and 4.3 for career opportunities.

What are the top reviewed jobs at Lifeplus?

Customer Service Representative (19) , Anonymous (11) , Team Leader (10) , Customer Service Administrator (9) , Customer Care Administrator (7) , Call Center Representative (5) , Customer Care Agent (5) , CSA - Customer Service Associate (4) , Customer Service Agent (4) , Customer Care Representative (3) , Customer Service and Support (3) , Project Manager (3) , CCA Agent (2) , CSA (2) , Customer Care Advisor (2)

What are the pros of working at Lifeplus according to real employee reviews?

"Colleagues are friendly and easy to work with" ((in 22 reviews)); "Good benefits and competitive pay." ((in 16 reviews)); "Pay is fair for the workload, and full" ((in 11 reviews)); "CSRs receive good training so I didn’t have to do much." ((in 11 reviews)); "Nice people to work with" ((in 10 reviews))

What are the cons of working at Lifeplus according to real employee reviews?

"Some managers were also awful." ((in 9 reviews)); "The absent leadership of Lifeplus rarely provides support and guidance to employees, and we never really get exposed to opportunities for learning and advancement." ((in 5 reviews)); "Poor mamagement, lack of communication, management not interested in staff development or wellbeing." ((in 5 reviews)); "IT has been limited before in trying to help implement best practice changes and upgrades with internal systems being seriously old and outdated with new systems being promised for the last 3" ((in 4 reviews)); "No career progression and incredibly boring job role" ((in 4 reviews))

Lifeplus reviews

4.3

84% would recommend to a friend

(201 total reviews)

Robert Christian

83% approve of CEO

81% positive business outlook

Ratings by category

4.4

Diversity & inclusion

4.4

Work/Life balance

4.3

Culture & values

4.3

Compensation and benefits

4.3

Career opportunities

4.2

Senior management

Lifeplus has an employee rating of 4.3 out of 5 stars, based on 201 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Lifeplus employee rating is in line with the average (within 1 standard deviation) for employers within the Serviços pessoais do consumidor industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

201 reviews

1.0

Jan 20, 2025

Unqualified and incapable leaders

Anonymous employee

Recommend

Business Outlook

Pros

I'm lucky to have supportive co-workers.

Cons

Lifeplus is headed by unqualified and incapable leaders. Our supervisors are clueless most of the time, and they sometimes don't even bother to pretend like they know what they're doing. They just pass on tasks and instructions to us employees, but they never provide proper guidance and support.

3.0

Dec 3, 2024

Good intentions, room for organisational improvement

Team leader

Recommend

Business Outlook

Pros

Kind and friendly colleagues; hybrid working

Cons

Unnecessaryly complex processes, inefficient change for improvements, very reactive instead of proactive

Lifeplus Response

2mo

Thanks for taking a moment to leave your thoughts. We understand the frustrations you’ve raised around the way processes and changes can feel, and it’s helpful to have your view.

1.0

Sep 15, 2021

Poor Management and poor communication

Csa - customer service associate

Recommend

Business Outlook

Pros

Some free products, Nice team, Remote work

Cons

Management is that poor that I can hardly find words for it. Management starts not with the team leaders it’s starts with the operation managers and these guys definitely haven’t understood to be a manager is not to treat people like slaves or because they’ve a lower position. Treatment is absolute disgusting and I’ve never worked for a company like that before. Can’t even talk to them everything needs to go to team leader first who then struggles to address it. HR department needs sorting out Company advertises job position which they don’t actually want to fill

Lifeplus Response

4y

Thanks for taking the time in sharing your feedback and journey at Lifeplus – All feedback received is taken on-board, and acted upon where deemed necessary. If there are any particular areas or concerns that you would like to discuss in more detail, please feel free to reach out at yourview@lifeplus.com and we’ll get back to you just as soon as we can.

Viewing 19 - 21 of 201 Reviews

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Ratings by category

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Reviews by job title

Unqualified and incapable leaders

Good intentions, room for organisational improvement

Poor Management and poor communication

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