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      Marriott International

      Engaged Employer

      Marriott International reviews

      3.9

      71% would recommend to a friend

      (18,830 total reviews)
      avatar

      Anthony Capuano

      79% approve of CEO

      64% positive business outlook

      Ratings by demographic groups

      Marriott International has an employee rating of 3.9 out of 5 stars, based on 18,830 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Marriott International employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel e acomodações de viagem industry (3.6 stars).

      Reviews by job title

      19K reviews
      5.0
      Mar 1, 2019

      Great Hospitality Company to work for

      Anonymous employee
      Recommend
      Business Outlook

      Pros

      If you are looking to pursue a career in hospitality, this company offers many positions and room for growth. There was a friendly environment, and management really sought to help employees growth.

      Cons

      Depending on the department you work in, work/life balance is almost non-existent. Compensation can be on the lower side, but benefits are outstanding.

      4.0
      Apr 23, 2015

      Front Desk

      Anonymous employee
      Recommend
      Business Outlook

      Pros

      Amazing perks: discount rooms, you can stay at any marriott anywhere in the world for almost nothing. Great benefits, employees are always cheerful. Chain of command, and HR is very serious. Any problem whatsoever that you take up to HR will be handled promptly.

      Cons

      Working at the front desk, the guests treat you horrible. No holidays, sometimes very long hour days.

      2.0
      Jun 4, 2018

      Not a healthy place in the current environment

      Anonymous employee
      Recommend
      Business Outlook

      Pros

      Focus on innovation - they are becoming a hospitality tech company focused on customer experience. Some of the people are nice, smart, and effective. Hotel discounts for associates.

      Cons

      Once Marriott bought Starwood, those coming from Starwood have been given priority for jobs over incumbent Marriott employees ("associates"). With the reorganization as the company integrates both, many original Marriott associates have been let go in multiple rounds of layoffs. Original business units have been in chaos as they seek to staff positions empty by those they released. Need to plan more effectively. In addition, some of the internal organizations do not get along and compete with one another which can lead to issues for associates. This is a political environment. Network matters. There are also many consultants running around - the culture from the big consulting firms has permeated the company leading to focus on data driven results as opposed to quality in people.

      Viewing 31 - 33 of 18,830 Reviews
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      ReviewsMarriott International reviews

      Glassdoor has 21,414 Marriott International reviews submitted anonymously by Marriott International employees. Read employee reviews and ratings on Glassdoor to decide if Marriott International is right for you.