Marriott International reviews

It's a call center style job. The phone calls are practically nonstop and a solid percentage of them are very angry, very mean customers ready to unleash all their frustrations on you. Most people book hotels online, so if they're calling, it's most likely because of a problem. I've worked tons of customer service roles, but something about being over the phone makes customers feel like they can be especially nasty. Also, tons of technical problems with the equipment.

I'm a single mother of 5 kids I understand that during training you cnt miss that many days but my 18 month old was having trouble breathing due to rsv so I had to miss work her doctor wanted me to monitor her once he let us go home make sure her temp was staying down and she was breathing okay had doctors note that clearly stated I could return back to work on the 18th but marriott wants you put your kids before them so now I'm out of work because my child's life was more important to me as mother jobs should understand especially when u brought them a note from the doctor wasn't like I just didn't wanna go to work there was a medical emergency