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Marriott International

Engaged Employer

Marriott International reviews

3.9

71% would recommend to a friend

(18,837 total reviews)
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Anthony Capuano

79% approve of CEO

64% positive business outlook

Marriott International has an employee rating of 3.9 out of 5 stars, based on 18,837 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Marriott International employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel e acomodações de viagem industry (3.6 stars).

Reviews by job title

19K reviews
4.0
Jul 4, 2009

Solid Company

Anonymous employee
Recommend
Business Outlook

Pros

Marriott was a very good company that didn't seem to take advantage of it's associates. They focused on a balance of keeping associates happy, guest happy and owners happy which isn't always the focus with other companies.

Cons

Too by the book on policies and procedures which sometimes made doing the job difficult. Getting promoted seemed to be deterimed by your years in service and relationship with executive boss rather then your performance

2.0
Jun 29, 2009
Recommend
Business Outlook

Pros

The company is worldwide, with much opportunity for internal development, promotion, training, and transfer-- if you're willing to stick around and deal with all the "cons", that is.

Cons

Salaried associates are shamelessly exploited-- if a manager/supervisor can be forced to do the work of an hourly associate (or two) on top of their own, you can expect it will become the norm sooner or later. Trimming the fat is one thing, but Marriott will trim the meat and bone at the slightest budgetary shortfall, and never allow it to heal. Meanwhile, hourly associates are not compensated fairly for their hard work. Wages are determined by local market wage surveys-- but most, if not all, of the properties surveyed are apt to be Marriott, as well, in a convenient catch-22. The bottom line is, positions are not compensated as well as their counterparts in other companies-- though this is true for Hospitality in general. Corporate S.O.P. and the short-term bottom line trump all logic and nuance of property- or department- level decision-making. Local management cares more about looking good to Top Brass and making their numbers by any means necessary than truly making wise long-term decisions for the customers, associates, or company.

5.0
Jun 15, 2009

Treats people extremely well!

Anonymous employee
Recommend
Business Outlook

Pros

You have an opportunity to work with people that are really interested in the success of their organization. It's a good feeling coming to work every day knowing that the team you are working with is going to work as hard as you do. Associates are recognized for their contributions and are treated very well. Salary can always improve, but this is the hospitality industry & no one signed on to be a millionaire - you work in this industry because you love this industry (and you like to travel). Associate rate benefits are amazing - and with so many hotels, vacations are actually encouraged as it allows us to see how other hotels operate.

Cons

Wages within the hospitality industry are generally lower than other industries. Had I gone into finance or accounting in college rather than hospitality, I may make more money. That said, this is a company you can feel comfortable with for life. I have many friends from college who are on their third or fourth company & don't really create that bond or have that company culture. Here, there's the culture. If I want to move somewhere, there's a good chance that there's a Marriot with opportunity there (even in this economy).

Viewing 18742 - 18744 of 18,837 Reviews

Glassdoor has 21,423 Marriott International reviews submitted anonymously by Marriott International employees. Read employee reviews and ratings on Glassdoor to decide if Marriott International is right for you.