Massage Envy reviews

3.1

39% would recommend to a friend

(7,403 total reviews)
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Todd Schrader

45% approve of CEO

36% positive business outlook

Massage Envy has an employee rating of 3.1 out of 5 stars, based on 7,403 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Massage Envy employee rating is in line with the average (within 1 standard deviation) for employers within the Serviços pessoais do consumidor industry (3.6 stars).

Reviews by job title

7K reviews
2.0
Jun 10, 2026
Recommend
Business Outlook

Pros

Loved the people I worked with. Amazing clients.

Cons

Management was super unprofessional and had no boundaries about their personal life, it was very uncomfortable. They are had favorites and would be demeaning towards the ones they didn’t like. Also not good benefits.

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Massage Envy Response
1w
As a whole, we believe franchisees aim to deliver a positive experience to their employees and we recognize that you didn't feel you received that. Locations are independently owned and operated, so the employment experience that each provides is unique. If you'd like to share any additional details with us via email to meemployeebrand@MassageEnvy.com, we'll pass them along to the franchisee.
2.0
Jun 10, 2026
Recommend
Business Outlook

Pros

Free monthly massages and or facials

Cons

Low pay, large turn over rate

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Massage Envy Response
1w
As a whole, we believe franchisees aim to deliver a positive experience to their employees and we recognize that you didn't feel you received that. Locations are independently owned and operated, so the employment experience that each provides is unique. If you'd like to share any additional details with us via email to meemployeebrand@MassageEnvy.com, we'll pass them along to the franchisee.
5.0
Jun 9, 2026
Recommend
Business Outlook

Pros

We have consistent hours available

Cons

The only thing I can think of

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Massage Envy Response
1w
Thank you for your positive review. We're thrilled to hear that your experience as an employee in a Massage Envy franchised location was a positive one.
Viewing 7 - 9 of 7,403 Reviews

Glassdoor has 7,504 Massage Envy reviews submitted anonymously by Massage Envy employees. Read employee reviews and ratings on Glassdoor to decide if Massage Envy is right for you.