MuleSoft reviews

3.8

54% would recommend to a friend

(590 total reviews)
avatar

Brent Hayward

77% approve of CEO

42% positive business outlook

MuleSoft has an employee rating of 3.8 out of 5 stars, based on 590 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MuleSoft employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologia da informação industry (3.9 stars).

Reviews by job title

590 reviews
2.0
Feb 15, 2018

Could be better

Anonymous employee
Recommend
Business Outlook

Pros

Great perception in the market

Cons

No possibility of making any money, huge lack of pipeline and incredibly long sales cycles

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MuleSoft Response
8y
While individual results of course vary by account executive, the third party benchmarking we do shows that that our Field team’s attainment is in line with, or exceeds, our industry peers across almost every measure. Also, our sales compensation plans and associated accelerators for over-attainment are some of the most attractive in the industry. Long sales cycles are not for everyone, but our sales cycles are reflective of the deep long-term and strategic engagements we drive with our customers and the outcomes we sell. This is all validated by our continued exceptional company growth as well as the customer success stories we hear every day. I am sorry to hear that your experience did not line up in a similar way.
5.0
Feb 1, 2018
Recommend
Business Outlook

Pros

Energetic, fast-paced open culture. Great people!

Cons

Transitioning from young startup to a bit more of a mature company. Experiencing growing pains in doing so.

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MuleSoft Response
8y
Thanks for sharing your experience! Looking forward to seeing you at MeetUp!
3.0
Jan 29, 2018
Recommend
Business Outlook

Pros

Competitive salary, Good Healthcare, Stable company, Weekly catered lunches and snacks, Working with good people, Opportunities to further your education and skill set

Cons

Overly bureaucratic, Top down communication is seen as the most valuable, leadership can be dismissive of constructive criticism, Leadership micromanages, no work from home policy and if you have a legitimate reason to work from home you’ll get interrogated about it. The company is a little too worried about employees that seemingly want to take advantage of the system. There are too many meetings and the solution to every problem is yet another meeting. The culture is forced.

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MuleSoft Response
8y
I appreciate the candid feedback, and I’m sorry to see that you’re feeling this way about our culture and the team. I hear what you’re saying about some of these elements. We are always striving to be better and everything is open and on the table to change. I would love the opportunity to talk through your perspective in person so we can jointly address your concerns. There are a lot of people at MuleSoft who want to hear from you, including myself, because our job is to identify and fix issues, not just in our products and processes, but also in our culture. It’s a “get it done” culture, and we tell everyone in the hiring process that we don’t work from home because we believe that collaboration and getting things done together as a team is a big part of the experience. I personally believe that if you separate people, that spirit and bond gets lost over time and isn’t healthy for anybody. Everyone has personal situations that arise and we try to stay very flexible to accommodate needs as they arise. I would like to understand more about when and how you felt uncomfortable about needing to be away and I’d certainly like to resolve it directly. That’s not in line with the culture we strive for, so let’s fix it.
Viewing 409 - 411 of 590 Reviews

Glassdoor has 681 MuleSoft reviews submitted anonymously by MuleSoft employees. Read employee reviews and ratings on Glassdoor to decide if MuleSoft is right for you.