MuleSoft reviews

3.9

54% would recommend to a friend

(589 total reviews)
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Brent Hayward

77% approve of CEO

42% positive business outlook

MuleSoft has an employee rating of 3.9 out of 5 stars, based on 589 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MuleSoft employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologia da informação industry (3.9 stars).

Reviews by job title

589 reviews
5.0
Oct 27, 2016

This place is for real

Recommend
Business Outlook

Pros

After working at MuleSoft for over a year I believe I have a good perspective on the company and what makes it special. First, the culture is really fantastic from the top down. Management makes a point of hiring "good humans". Every day I come to the office I work with people who are both high in character and ambition. The best part is there are no egos, no drama, or blaming. Helpfulness and a get-it-done attitude is all around. But you are expected to move the dial and get stuff done at the highest level. If you are naturally inclined to be collaborative and proactive this is a great place to hang your hat. I think the reason for this culture is that the managers all the way up to the CEO highly value the art of listening. They understand that once someone doesn't feel their viewpoints or perspectives are valued, they will stop offering it. We have this motto about "radical candor" that seems to go up, down and sideways. In terms of work-life balance, I have been able to make it work for me. I have a seven year old boy and I am able to take him school every day, take him to piano lessons and be a good father. I do work in the evenings and in the mornings to fulfill a full days work, and then some. But to be honest I do so because I want to; my job is fun and infinitely interesting. I’m learning a ton and everyone around me are incredibly smart, so you want to up your game. The trajectory of the company is really exciting. At first I was really worried that the growing pains of I was witnessing were going to be an on-going issue. Some of the process when I first showed up were broken. But after some trial and error things are pretty smooth now. I am impressed how everyone here is willing to adapt and change as we grow.

Cons

We need to hire faster. It takes too long. Space was an issue but we recently expanded our SF office so things are much more comfortable. My perspective is within marketing and the IT side of the house.

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MuleSoft Response
9y
Thanks for taking the time to share your experience! The culture is indeed special and one of a kind, a combination of hard work, dedication, and genuine care for your fellow colleagues. Keep up sharing your feedback, it's working! :)
5.0
Oct 27, 2016

Best place to work. Period.

Anonymous employee
Recommend
Business Outlook

Pros

When you hear about a culture that's transparent, autonomous, passionate -- or any other cliche startup adjective -- you tend to roll your eyes. But at MuleSoft it's all true. At the individual level, there's so much opportunity to grow and make a difference, no matter what title you hold. It's possible to grow your career if you own it (I've been promoted twice). No jerks and no BS; only good humans who share the same lust for building an incredibly great company. The opportunity is immense -- like nothing else you'll see out there today. We're not solving small problems here, we are changing the way the world operates on an order of magnitude. And that's worth getting up for each and every morning.

Cons

As with any fast growing company, there are growing pains and hiccups along the way. Processes constantly need to be re-evaluated and improved. There's an incessant feeling of impatience and strive for excellence, which can be exhausting. If you're looking for consistency and predictability, this isn't the place for you.

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MuleSoft Response
9y
Thanks for your review! Being here for 8+ years, you've seen it all. So glad the company has evolved in such a positive way and that you're continuing to enjoy the ride.
5.0
Oct 25, 2016

Great company with a lot of potential

Anonymous employee
Recommend
Business Outlook

Pros

Incredibly talented, hard working teammates. Unlimited (though reasonable) vacation makes it much easier to take days to visit family, work from home, etc. An incredible market opportunity within which we've experienced a phenomenal growth rate. Lots of potential here with the right people to take it.

Cons

High workload leaves many burnt out. Company culture demands self-starters who don't need much direction or hand-holding; this leaves some feeling unsupported. Startup "fun" feel has slowly disappeared into a more traditional enterprise work environment. Some micromanagement from the E-Staff.

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MuleSoft Response
9y
Thanks for taking the time to post a review, and totally agree with you on working with an incredible team here! Regarding your concerns about e-staff, happy to discuss this further in person. We are a pretty hands-on, roll-up-your-sleeves group that you don't see very often in companies growing like ours, and sometimes we get a little too excited about the great work our teams are doing. But the last thing we want to do is get in the way. We're here to support you and remove obstacles so you can do your best work. Seriously, reach out, would love to discuss!
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Glassdoor has 680 MuleSoft reviews submitted anonymously by MuleSoft employees. Read employee reviews and ratings on Glassdoor to decide if MuleSoft is right for you.