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      Netflix

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      Netflix reviews

      4.1

      80% would recommend to a friend

      (2,519 total reviews)

      Ted Sarandos and Greg Peters

      85% approve of CEO

      78% positive business outlook

      Ratings by category

      4.6

      Compensation and benefits

      4.1

      Diversity & inclusion

      3.9

      Culture & values

      3.7

      Career opportunities

      3.6

      Work/Life balance

      3.5

      Senior management

      Netflix has an employee rating of 4.1 out of 5 stars, based on 2,519 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Netflix employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologia da informação industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      3K reviews
      3.0
      Jul 25, 2012

      Sword of Damocles

      Director
      Recommend
      Business Outlook

      Pros

      - great physical work environment in Los Gatos - great co workers: highly motivated, intelligent, impressive experiences. Netflix hires people at the peak of their games - at the time (2007-2010), it was an exciting time of growth in the online streaming space, with consistent growth in the DVD space; fun to be on the cutting edge, and high growth. - great compensation; employees are well paid

      Cons

      - there is a constant sword of damocles (i.e. the threat of removal) hanging over your head. even when you think you are doing well, you can be released unexpectedly, at a moment's notice. (this results in a culture of fear) - there is no career path; Netflix hires you to perform a job, and once that job is over, it's easier for them to let you go rather than retrain or relocate you. - this is not the place to be if you want work/life balance; not family friendly

      2.0
      Feb 20, 2019

      Little culture, mostly just cult.

      Customer service
      Recommend
      Business Outlook

      Pros

      Good entertainment content and service to consumers. The good news; it’s easy to get a CSR job. They claim to hire only “top performers”, but you don’t even need to have call center experience to get hired. Also, no background check or drug screening. So if you’re into your substances, you won’t be alone. There are no performance criteria or reviews. Sounds good. However, makes it hard to know where you stand with them. Everyone is in fear of losing their jobs. The pay is good. They have to pay higher to keep up with their employee turnover problem. Benefits are OK. Paid parental leave is great. You only have to be employed for a short time and are eligible for months of paid leave, when you or your spouse has a baby. Work a month, get paid for four—a pretty good deal. They make a big deal out of the free coffee, green bananas and trail mix. They supply free toilet paper, too.

      Cons

      Don’t let the name on the building fool you. The SLC call center is not like the Netflix you see on TV or in the media. It’s just a call center with a fancy name. When looking at reviews, you will want to distinguish between the corporate side of the business (Streaming, Production, Los Gatos, L.A.) and the SLC customer service facility. The customer service division is the stepchild of Netflix. The pay is different, benefits different, policies different, culture different and management way-different. You hear a lot about Netflix culture, values and diversity. Don’t mistake corporate’s PR for what’s going on in SLC. SLC has their own set of rules. All of the decision-makers are young, macho, wanna-be hipster, white men. They are very good at playing the game. Do it their way or get out. If you can get along with them, you may have a chance to hang around a while and put the fancy name on your resume. If you’re not one of them, there’s not much advancement opportunity. Netflix CS employees are disposable. Lots of turnover. Because people get sick of the ‘we’re Netflix and you should just be happy to work for us’ ego-crap or are fired for not fitting into the cult-ure.

      5.0
      Aug 9, 2018

      Great diverse culture, work-life balance

      Senior software engineer
      Recommend
      Business Outlook

      Pros

      - Smart and talented colleagues, you work with mature people who know a lot but not full of themselves and take feedback seriously - Freedom and responsibility in day-to-day work, no micromanagement - Working with cutting edge tech and freedom to pick your tools/frameworks - Great work-life balance, there is no fear of being let go - The most diverse team I've worked at in Silicon Valley - Top of the market compensation - Company is super transparent about everything

      Cons

      Netflix hires mature people and trusts their employees to prioritize their work the best way based on all the business context they have. There is not a lot of manager oversight or direction when it comes to what to work on. While I personally love this, I realize some people can find it challenging especially during first few months at the company.

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      Glassdoor has 3,665 Netflix reviews submitted anonymously by Netflix employees. Read employee reviews and ratings on Glassdoor to decide if Netflix is right for you.