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      Netflix

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      Netflix reviews

      4.1

      80% would recommend to a friend

      (2,518 total reviews)

      Ted Sarandos and Greg Peters

      85% approve of CEO

      78% positive business outlook

      Ratings by category

      4.6

      Compensation and benefits

      4.1

      Diversity & inclusion

      3.9

      Culture & values

      3.7

      Career opportunities

      3.6

      Work/Life balance

      3.5

      Senior management

      Netflix has an employee rating of 4.1 out of 5 stars, based on 2,518 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Netflix employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologia da informação industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      3K reviews
      3.0
      Jan 8, 2010

      Good "In-between" job

      Customer service representative
      Recommend
      Business Outlook

      Pros

      For call center work netflix has good pay and benefits. Management is also typically competent and friendly. Free 8 at a time Netflix account is nice too.

      Cons

      Very little upward mobility. Like all call centers netflix has very repetitive and very low autonomy in the work day.

      1.0
      Jan 8, 2010

      Ops Manager

      Anonymous employee
      Recommend
      Business Outlook

      Pros

      Time off was good and benefits start from day one. The RM is not there everyday as long as you get the job done.

      Cons

      As an Ops Manager, I was putting in 75 hours/week. The expectations were unrealistic. Even though we were #1 in the country for quality, they still wanted more. Over three years they have over 50% turn over with in their managers. Managers get let go at a moments notice yet associates must go through a HR nightmare of write ups before they get canned.

      1.0
      Jan 6, 2010

      It's an OK stepping stone, but get out when you can.

      Customer service representative ii
      Recommend
      Business Outlook

      Pros

      Performance based -> better performers get to pick their hours. Free Food! Free Netflix Subcription! Decent pay and benefits. Easy communication between teams/HR/Loss Prevention.

      Cons

      Angry customers whom you cannot help at all... The job is basically sitting there and getting yelled at about New Releases. Quite a ways from the Portland Metro area. Good luck if it snows or traffic gets bad. Those WILL get you write ups the first time and every time.

      Viewing 2383 - 2385 of 2,518 Reviews
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      Glassdoor has 3,664 Netflix reviews submitted anonymously by Netflix employees. Read employee reviews and ratings on Glassdoor to decide if Netflix is right for you.