Netflix reviews

4.1

80% would recommend to a friend

(2,518 total reviews)

Ted Sarandos and Greg Peters

85% approve of CEO

78% positive business outlook

Netflix has an employee rating of 4.1 out of 5 stars, based on 2,518 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Netflix employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologia da informação industry (3.9 stars).

Reviews by job title

3K reviews
3.0
Nov 18, 2009
Recommend
Business Outlook

Pros

Everyone is competent. Terrific esprit de corps. They pay extremely well. The emphasis on corporate values is commendable. Customers love Netflix and will give you positive strokes when they find out you work there. Pay raises are based on merit - individual contributers are rank ordered by managers and higher ranked individuals get paid more. It is very open - make time to exploit that learning opportunity and it can be like graduate level training in web engineering. Unsurpassed attention to the user experience. Business decisions are data driven. Scientific methodology applied to most engineering decisions. Generate a testable hypothesis and a way to test it, and if it pans out your idea could soon be used by millions. Fail fast is the mantra. The CEO is whip smart. Overall it is very well run.

Cons

Follow some of the highly promoted corporate values at your peril -- pure selflessness and candor will get you in trouble during 360 review time. The 360 process is supposedly intended only to help you by providing valuable feedback, but it is used to cull the pack. Elicit feedback on your own well before the review process begins so you have time for course correction. There is high turnover, especially during the few months after the 360 reviews are published. Many are shoved, but many top notch people leave of their own volition. People who seem to be highly valued and an integral part of the work culture will one fine day simply disappear. They hire mostly specialists and maintain a very lean team. Competency alone does not suffice for job security. They will let people go once their project is completed if there is no immediate need for their specialty. They pay very well, but load engineers with high amounts of work. Because the dev team is kept so lean, there is little opportunity for moving to a different group and there are few growth opportunities. It is highly political in the management ranks and lots of jockeying for position, surprise surprise. That is par for any billion dollar company.

3.0
Nov 17, 2009
Recommend
Business Outlook

Pros

Better pay than most call centers with a pretty good enviroment at the center itself. Most of the team leaders are very solid. The company itself is organized well, and its great to work at a company that works. Very merit based. Overall one of the better call centers in the country I would guess.

Cons

It is a call center and that is a huge downside due to the nature of the work. The constant measurement of progress, and high expectations can be stressful. Time off is very difficult to imposssible to get off unless you plan months a head. Currently there is no availble time off for the rest of the year. The team managers (my supervisors supervisors) seem to be less compentent than many of the team supervisors. No advancement outside of the call center, and the advancement within the call center is pretty competative. Also the "company values" of taking invoation from anywhere in the company is a little bit of BS. I and others have made recomendations that don't leave the call center to corprate. I have even been told by a team manager to not waste my time thinking of call drivers or to come up with ideas as "people with advanced degrees are already doing that."

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