Does OpenTable pay their employees well?

According to anonymously submitted Glassdoor reviews, OpenTable employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at OpenTable. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at OpenTable?

77% of OpenTable employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated OpenTable 4.2 out of 5 for work life balance, 4.1 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at OpenTable?

Customer Service Representative (45) , Account Manager (43) , Account Executive (33) , Customer Service Representative (CSR) (26) , Customer Support Representative (20) , Senior Software Engineer (15) , Software Engineer (15) , Onboarding Specialist (8) , Sales Development Representative (SDR) (8) , Inside Sales Representative (7) , Sales (7) , Director (6) , Analyst (5) , Finance (5) , Manager (5)

What are the pros of working at OpenTable according to real employee reviews?

"Met some great people and social life was not bad" ((in 97 reviews)); "Good benefits overall" ((in 59 reviews)); "Work life balance is good in Operations as one is required to operate only during IST hours." ((in 47 reviews)); "Great people and teams all around" ((in 34 reviews)); "Competitive pay and benefits" ((in 23 reviews))

What are the cons of working at OpenTable according to real employee reviews?

"Management seems incompetent." ((in 26 reviews)); "My manager was also absent for 75% of my probation period." ((in 13 reviews)); "Training is 2 weeks then they put you on the floor." ((in 9 reviews)); "Upper Management is constantly changing" ((in 7 reviews)); "Very cliquey and favoritism is apparent." ((in 7 reviews))

What are employees saying about OpenTable layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about OpenTable layoffs and their outlook for job security at OpenTable in 2026.

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OpenTable

Part of Booking Holdings

OpenTable reviews

4.1

77% would recommend to a friend

(669 total reviews)

Debby Soo

76% approve of CEO

75% positive business outlook

Ratings by category

4.3

Diversity & inclusion

4.2

Work/Life balance

4.2

Compensation and benefits

4.1

Culture & values

3.8

Senior management

3.8

Career opportunities

OpenTable has an employee rating of 4.1 out of 5 stars, based on 669 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The OpenTable employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologia da informação industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

669 reviews

1.0

Aug 15, 2018

OpenTable will end like KODAK

Anonymous employee

Recommend

Business Outlook

Pros

None - unless you count backstabbing as a pro

Cons

Senior leadership has no idea what they are doing - not open to any ideas Restaurants hate OpenTable - the service was good at one point in the distant past, but others have moved into the space and OpenTable has no chance to catch up Old technology + Bad Leaders = BuhBye OpenTable - good riddance

5.0

Aug 11, 2018

Customer Support Representative

Customer support representative

Recommend

Business Outlook

Pros

Amazing Company and well-structured business

Cons

Communication within the business could be improved

4.0

Jul 24, 2018

Amazing culture and people, great product and brand

Anonymous employee

Recommend

Business Outlook

Pros

Great brand, everyone has positive things to say about OpenTable and the service they provide. The people here are what makes it so special. Everyone genuinely becomes friends and are so genuine and collaborative. Very special culture where everyone are really proud of the company. Amazing CEO

Cons

After the Priceline acquisition as well as OpenTable growing, it has become a lot more corporate. It tried hard to retain its start-up feel but some of the magic is starting to disappear due to Priceline management. Since retention doesn’t seem to be an issue here, there isn’t much room for promotion and raises unless you really push for it

Viewing 463 - 465 of 669 Reviews

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Jobs at OpenTable

Account Executive (Remote)

Senior Director, Restaurant Marketing

Account Manager - Central Queue (French Speaking)

Director, Global Partnerships

Director, Global Partnerships