Does OpenTable pay their employees well?

According to anonymously submitted Glassdoor reviews, OpenTable employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at OpenTable. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at OpenTable?

77% of OpenTable employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated OpenTable 4.2 out of 5 for work life balance, 4.1 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at OpenTable?

Customer Service Representative (45) , Account Manager (43) , Account Executive (33) , Customer Service Representative (CSR) (26) , Customer Support Representative (20) , Senior Software Engineer (15) , Software Engineer (15) , Onboarding Specialist (8) , Sales Development Representative (SDR) (8) , Inside Sales Representative (7) , Sales (7) , Director (6) , Analyst (5) , Finance (5) , Manager (5)

What are the pros of working at OpenTable according to real employee reviews?

"Met some great people and social life was not bad" ((in 97 reviews)); "Good benefits overall" ((in 59 reviews)); "Work life balance is good in Operations as one is required to operate only during IST hours." ((in 47 reviews)); "Great people and teams all around" ((in 34 reviews)); "Competitive pay and benefits" ((in 23 reviews))

What are the cons of working at OpenTable according to real employee reviews?

"Management seems incompetent." ((in 26 reviews)); "My manager was also absent for 75% of my probation period." ((in 13 reviews)); "Training is 2 weeks then they put you on the floor." ((in 9 reviews)); "Upper Management is constantly changing" ((in 7 reviews)); "Very cliquey and favoritism is apparent." ((in 7 reviews))

What are employees saying about OpenTable layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about OpenTable layoffs and their outlook for job security at OpenTable in 2026.

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OpenTable

Part of Booking Holdings

OpenTable reviews

4.1

77% would recommend to a friend

(669 total reviews)

Debby Soo

76% approve of CEO

75% positive business outlook

Ratings by category

4.3

Diversity & inclusion

4.2

Work/Life balance

4.2

Compensation and benefits

4.1

Culture & values

3.8

Senior management

3.8

Career opportunities

OpenTable has an employee rating of 4.1 out of 5 stars, based on 669 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The OpenTable employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologia da informação industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

669 reviews

4.0

Jul 22, 2018

SDR

Anonymous employee

Recommend

Business Outlook

Pros

Great work/life balance Excited to come to work everyday

Cons

No clear direction on where company is headed Difficult to move up Little room for growth

1.0

Jul 19, 2018

Not the same great company to work anymore

Senior software engineer

Recommend

Business Outlook

Pros

Great culture(used to be), good physical location.

Cons

Opentable's values diminishing a lot recently. New leadership have no clue on what they are doing, how to improve business value and return of investment. They were building the apps/services with no proper outlook. No new project is attractive. Won't bother to keep the great talent, employees lost credibility of the management. Benefits were getting worse year by year. Comp structure/plans were not attractive/competitive any more.

2.0

Jul 13, 2018

Opentable is not what it was 2 years ago...

Finance

Recommend

Business Outlook

Pros

Young and enthusiastic people but that's about it

Cons

Superficial culture that revolves around drinking alcohol. Inner circles that are hard to get into. USA making decisions for everyone. No opportunities and generally feel like the company is going downhill. 2015 Opentable was fun, 2018 is complete opposite.

Viewing 466 - 468 of 669 Reviews

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Jobs at OpenTable

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