Optum reviews

3.4

56% would recommend to a friend

(15,507 total reviews)

Patrick Conway

46% approve of CEO

47% positive business outlook

Optum has an employee rating of 3.4 out of 5 stars, based on 15,507 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Optum employee rating is in line with the average (within 1 standard deviation) for employers within the Cuidados de saúde industry (3.4 stars).

Reviews by job title

16K reviews
2.0
Jun 2, 2026

Meh

Recommend
Business Outlook

Pros

There's always a shift available

Cons

People can be racist, bullies, and they are understaffed

2.0
Jun 2, 2026
Recommend
Business Outlook

Pros

Fun team to work with, everyone was collaborative and easy to talk to.

Cons

The organization as a whole is poorly run. They’re constantly pushing leadership out and bringing in new people. They’re higher ups get paid a ridiculous amount, but you ask for a promotion or raise and they say there’s no budget. They also used to lay people off the 3rd Thursday of every month and it was a constant worry.

Viewing 37 - 39 of 15,507 Reviews

Glassdoor has 16,976 Optum reviews submitted anonymously by Optum employees. Read employee reviews and ratings on Glassdoor to decide if Optum is right for you.