Does Optum pay their employees well?

According to anonymously submitted Glassdoor reviews, Optum employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Optum. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Optum?

56% of Optum employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Optum 3.6 out of 5 for work life balance, 3.3 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Optum?

Software Engineer (1134) , Senior Software Engineer (715) , Customer Service Representative (339) , Associate Software Engineer (336) , Nurse Practitioner (185) , Director (184) , Business Analyst (180) , Registered Nurse (143) , Manager (140) , Data Engineer (130) , Associate Director (126) , Medical Coder (126) , Customer Service Representative (CSR) (123) , Project Manager (119) , Data Scientist (111)

What are the pros of working at Optum according to real employee reviews?

"Good work life balance and have to go only 10 days in a month as per our choice" ((in 1886 reviews)); "Benefits are good and they are large" ((in 850 reviews)); "For ppl who just want good pay and basic work this is the best you can get" ((in 684 reviews)); "Flexible work from home schedule" ((in 588 reviews)); "Good culture and policies" ((in 584 reviews))

What are the cons of working at Optum according to real employee reviews?

"Poor management and lack of cooperation." ((in 615 reviews)); "Frequent layoffs and no warn notices." ((in 299 reviews)); "bad pay and no bonuses" ((in 163 reviews)); "No team sprit No onboarding process on joining No training Only interested in monitoring staff output" ((in 144 reviews)); "Poor communication both internally and externally" ((in 86 reviews))

What are employees saying about Optum layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Optum layoffs and their outlook for job security at Optum in 2026.

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Optum

Optum reviews

3.4

56% would recommend to a friend

(15,507 total reviews)

Patrick Conway

46% approve of CEO

47% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.6

Work/Life balance

3.3

Culture & values

3.2

Compensation and benefits

3.2

Career opportunities

2.9

Senior management

Optum has an employee rating of 3.4 out of 5 stars, based on 15,507 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Optum employee rating is in line with the average (within 1 standard deviation) for employers within the Cuidados de saúde industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

16K reviews

4.0

Jun 2, 2026

Supportive management and teamwork, but hard to earn bonuses

Infusion registered nurse

Recommend

Business Outlook

Pros

Excellent management - transparent, approachable, supportive. Bonus opportunities. Self scheduling. Teamwork.

Cons

If your patient cancels or the appointment gets cancelled, you dont get paid. They make bonus very difficult to obtain.

5.0

Jun 2, 2026

Great work environment, but work-life balance is tricky

Product manager

Recommend

Business Outlook

Pros

Great environment to work in

Cons

Work life balance is tricky

1.0

Jun 2, 2026

Maternity leave is the only positive in a stressful job

Sr clinical administrative coordinator

Recommend

Business Outlook

Pros

Nothing positive besides going on maternity leave.

Cons

Most stressful job ever. No way to start your career. The " whole getting your foot in the door" will not get you there. Where you start is where you will end. They will not transfer you within after working a 1.5 years. I never got an increase the whole time. Forget cost of living increase. I have a whole Master's Degree with no acknowledgement or respect for my credentials and previous work background. The impossible metrics to meet and the micromanaging tools along with micromanagers who take their position with authoritative power. No one is safe and you are replaceable.

Viewing 40 - 42 of 15,507 Reviews

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Scheduler - Fort Wright, KY office

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Ratings by category

Ratings by demographic groups

Reviews by job title

Supportive management and teamwork, but hard to earn bonuses

Great work environment, but work-life balance is tricky

Maternity leave is the only positive in a stressful job

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