Optum reviews

3.4

55% would recommend to a friend

(15,562 total reviews)

Patrick Conway

46% approve of CEO

46% positive business outlook

Optum has an employee rating of 3.4 out of 5 stars, based on 15,562 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Optum employee rating is in line with the average (within 1 standard deviation) for employers within the Cuidados de saúde industry (3.4 stars).

Reviews by job title

16K reviews
3.0
Feb 21, 2026
Recommend
Business Outlook

Pros

flex time, remote, relationships, team work

Cons

The volume of inbound calls is insufficient due to a lack of client and navigator time. feels like a call center job

2.0
Feb 21, 2026

Corporate medicine

Recommend
Business Outlook

Pros

Bonus pay forHCC HMO attestations

Cons

Corporate controlled Not enough admin time to do aide work ONLY 20 min appt slots for physicals, WWE/CPE Many screening surveys required for patients that eat away at appt times allotted Insignificant annual raise ($0.75 per hour)

4.0
Feb 21, 2026
Recommend
Business Outlook

Pros

Interesting domain, reasonable benefits and stability

Cons

Not much focus on employee experience

Viewing 412 - 414 of 15,562 Reviews

Glassdoor has 17,035 Optum reviews submitted anonymously by Optum employees. Read employee reviews and ratings on Glassdoor to decide if Optum is right for you.