Optum reviews

3.4

56% would recommend to a friend

(15,507 total reviews)

Patrick Conway

46% approve of CEO

47% positive business outlook

Optum has an employee rating of 3.4 out of 5 stars, based on 15,507 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Optum employee rating is in line with the average (within 1 standard deviation) for employers within the Cuidados de saúde industry (3.4 stars).

Reviews by job title

16K reviews
1.0
Jan 4, 2019

Poor Management, Poor Human Capital Values

Anonymous employee
Recommend
Business Outlook

Pros

Benefits, work-life balance, PTO time

Cons

Micromanaging, poor leadership, non-trustworthy supervisors and co-workers

1.0
Sep 24, 2014

Work is a nightmare.

Recommend
Business Outlook

Pros

Quick Respond to Job Interview

Cons

Managers Sucks. No pay for Overtime hours. Expect extended hours of work during weekdays and weekends. + low income with low benefits.. worst job ever.

1.0
Jan 24, 2025
Recommend
Business Outlook

Pros

Salary and pto are ok, not great, just ok

Cons

I read all the bad reviews when I applied and didnt listen. Now I live it, US employees are treated like dirt, constant re-organizations to shift who your manager is so many times. I think they do it to justify constant layoffs and replacing US employees with cheap labor from India. My small team had 6 US employees and 3 offshore, 2 years later 2 US employees 6 offshore. I don't know how this can even be considered a US company anymore . All of your data is in India or the Philippines, unprotected. Very scary and disgraceful. What do you expect when the CEO isn't even a US resident/citizen. In terms of pay, even with exceptional rating you are lucky to get a 1 percent increase. If your yearly bonus is expected to be 12% expect more like 1.5% due to "company hardship". Only 3 billion in yearly profits and Witty needs a yacht.

Viewing 40 - 42 of 15,507 Reviews

Glassdoor has 16,976 Optum reviews submitted anonymously by Optum employees. Read employee reviews and ratings on Glassdoor to decide if Optum is right for you.