Optum reviews

3.4

56% would recommend to a friend

(15,507 total reviews)

Patrick Conway

46% approve of CEO

47% positive business outlook

Optum has an employee rating of 3.4 out of 5 stars, based on 15,507 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Optum employee rating is in line with the average (within 1 standard deviation) for employers within the Cuidados de saúde industry (3.4 stars).

Reviews by job title

16K reviews
1.0
Mar 5, 2021
Recommend
Business Outlook

Pros

Note: In India, it is Optum Global Advantage, a service-based company serving for Optum Technology (Staff augmentation model) and part of UHG. 1) Competitive Salary (Otherwise no folks would land here) 2) Good Number of leaves (Only if your manager allows, you would have to work even if you are on leave) 3) WFH (What is a big deal, everybody working from home now)

Cons

1) Being into health care domain, worst medical insurance policy, if you really like good insurance for parents, you would end up paying Rs 30,000 per parent, what is the benefit company is providing then. 2) Non technical higher leadership, which adds tons of overhead and pressure down to engineers at field level. Every year they come up with non-sense, no value add so called initiative just to scrap it the next year, which shows how uncompetitive higher leadership we have. Higher leadership cant differentiate between QA testing and Dev unit testing. One of such worst initiatives is the Concept of Bright Idea, which is highly abused by Higher leadership. They say they are Agile, and still considers hours and have a concept of Productivity improvement which considers hours, which is rubbish: this is what happens if you pull your leadership from sales and call center teams. 3) they don't want to create noisy and vibrant system, and want to shut people off by saying, as a leader you are not expected to ask this, and should always say yes sir and okay sir. 4) You would find people saying you Sir, which shows the kind of culture they have. 5) They have inculcated many stupid culture, like not responding to IM (Even if you directly address them), lower grade should not talk to higher grade (You may here, how come a SG 26 and SG 27 talking to director / HR) 6) VPs would ask your manager name in the meetings, if you ask them a tough question. 7) This company has been messed up after the leadership has come to India. 8) Their thought process is : Financial Acumen is all about saving, and hence they end up doing so called Optimization in every aspect even though it is essential and not luxury. They do optimization from tissue papers to coffee cups. 9) Only 85% space would be provided to a team, rest you need to manage, you would feel like sitting in a Public place, even call center could be better. It is called sitting space optimization, nobody have a dedicated space 10) If you have a car or bike you are in trouble, very limited parking space, you would get parking sticker after 6 months of joining. It is called parking space optimization 11) Variable pay 15%, 20% and 25% is not guaranteed. 12) Still follow mandatory Bell curve, and 10% of folks should be rated Not performing, thereby indulging in toxic culture, ideally focal review should be kept separate from performance review. 13) Too much of work pressure, you have to take appointment from yourself even to go for bio breaks. Work life balance is messed up 14) Too much value based, they want numbers for everything. 15) USA team vision and India team vision does not match, and hence you would find yourself in a big mess 16) Only Rs 300 per person for staff welfare (Team outing/lunches, Coffee connects, expense for any other employee expense activities[Anniversary/Birthday celebrations], plus another expense a manager decides to do for employee as part of welfare) 17) Not much focus of employee development 18) To much focus on Excel/PPT update, just for reporting perspective and not for really making a difference and or achieve something. 19) You would be called for work even when you are on leave. 20) Outdated and not so skilled upper and middle management. 21) Leadership quite often pass sarcastic remarks, many times shout on staff 22) Their actions does not reflect what they preach 23) Quite often they come up with some or other initiative just to scrap it. 24) No internet reimbursement, and other employee benefits 25) I don't want to waste too much of time on this, better keep OGS as last option Further a) No onsite opportunities b) Leadership believes in Micromanagement c) 90 days notice period

1.0
Oct 29, 2020
Recommend
Business Outlook

Pros

You can say you work for United Health a huge corporation

Cons

You are treated disrespectfully, so-called managers are not coders, they will end your job with no notice, they are as cold as ice but pretend to care, their computer system micromanages your every move or non-move.

1.0
Feb 16, 2020

Awful Company

Anonymous employee
Recommend
Business Outlook

Pros

Nothing at all positive to say

Cons

Worst management I've ever known. Deceiving and toxic environment. Some serious power trippers in here. They promote culture like its great in this company.. Its diabolical. Spend so many hours on webex calls, so much wasted time. Have meetings about meetings. Expect you to work long hours. Take short lunches.. Very poor pto. 21 days below grade 28.. work good friday too so pretty much the bare minimum Absolutely no company events or social scene. The team christmas lunch was cancelled as the company wouldn't cover even that.. They'll try squeeze everything out of you for the smallest compensation possible.. Avoid!!!

Viewing 37 - 39 of 15,507 Reviews

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