Optum reviews

3.4

55% would recommend to a friend

(15,569 total reviews)

Patrick Conway

46% approve of CEO

46% positive business outlook

Optum has an employee rating of 3.4 out of 5 stars, based on 15,569 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Optum employee rating is in line with the average (within 1 standard deviation) for employers within the Cuidados de saúde industry (3.4 stars).

Reviews by job title

16K reviews
4.0
Feb 22, 2026
Recommend
Business Outlook

Pros

They sometimes provide free foods or snacks, engagement, easy account because it's healthcare

Cons

Management style became a little toxic, there are many kpi's to achieve so kinda pressuring.

3.0
Feb 21, 2026
Recommend
Business Outlook

Pros

flex time, remote, relationships, team work

Cons

The volume of inbound calls is insufficient due to a lack of client and navigator time. feels like a call center job

2.0
Feb 21, 2026

Corporate medicine

Recommend
Business Outlook

Pros

Bonus pay forHCC HMO attestations

Cons

Corporate controlled Not enough admin time to do aide work ONLY 20 min appt slots for physicals, WWE/CPE Many screening surveys required for patients that eat away at appt times allotted Insignificant annual raise ($0.75 per hour)

Viewing 418 - 420 of 15,569 Reviews

Glassdoor has 17,044 Optum reviews submitted anonymously by Optum employees. Read employee reviews and ratings on Glassdoor to decide if Optum is right for you.