Does Optum pay their employees well?

According to anonymously submitted Glassdoor reviews, Optum employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Optum. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Optum?

55% of Optum employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Optum 3.6 out of 5 for work life balance, 3.3 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Optum?

Software Engineer (1140) , Senior Software Engineer (719) , Customer Service Representative (341) , Associate Software Engineer (339) , Nurse Practitioner (187) , Director (184) , Business Analyst (182) , Registered Nurse (143) , Manager (140) , Data Engineer (130) , Associate Director (128) , Medical Coder (127) , Customer Service Representative (CSR) (123) , Project Manager (119) , Data Scientist (112)

What are the pros of working at Optum according to real employee reviews?

"Good work life balance and have to go only 10 days in a month as per our choice" ((in 1924 reviews)); "Remote and Dynamic work environment good benefits" ((in 849 reviews)); "For ppl who just want good pay and basic work this is the best you can get" ((in 689 reviews)); "Flexible and ability to work from home" ((in 610 reviews)); "Good culture and policies" ((in 583 reviews))

What are the cons of working at Optum according to real employee reviews?

"Poor management and lack of cooperation." ((in 627 reviews)); "Low salary and very low yearly increases" ((in 428 reviews)); "Frequent Restructuring and layoffs" ((in 305 reviews)); "No team sprit No onboarding process on joining No training Only interested in monitoring staff output" ((in 139 reviews)); "Poor communication both internally and externally" ((in 88 reviews))

What are employees saying about Optum layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Optum layoffs and their outlook for job security at Optum in 2026.

What are the top reviewed Optum locations?

Curitiba , São Paulo , Rio de Janeiro , Belo Horizonte , São José dos Pinhais , Salvador , Contagem , Vitória , Santos , São Bernardo do Campo , Recife , Mariana , Paraná

Optum reviews

3.4

55% would recommend to a friend

(15,599 total reviews)

Patrick Conway

47% approve of CEO

46% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Optum has an employee rating of 3.4 out of 5 stars, based on 15,599 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Optum employee rating is in line with the average (within 1 standard deviation) for employers within the Cuidados de saúde industry (3.4 stars).

Reviews by job title

16K reviews

3.0

Feb 3, 2026

Good first exposure to AI

Associate ai/ml engineer

Recommend

Business Outlook

Pros

good place if you want work life balance. a lot of healthcare applications for AI.

Cons

Because it's healthcare company, it's a little slow. Not as many best practices established

3.0

Feb 3, 2026

Mandatory OT and bonuses

Sr. customer service representative

Recommend

Business Outlook

Pros

Potential to make a 600$ bonus per month.

Cons

Poor training. Thrown into the deep end poorly prepared and definitely a learn as you go. Company changed the bonus metric from achievable to not really and one of the items that determines your bonus ...if a patient says they would recommend optum. You can do all you are able to help but if they are mad a t the conpany? It reflects in your bonus.

4.0

Feb 3, 2026

Review

Sr. consultant

Recommend

Business Outlook

Pros

Opportunities to explore other areas of the enterprise

Cons

Lots of RIFs and layoffs

Viewing 547 - 549 of 15,599 Reviews

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Jobs at Optum

Urgent Care Unit Secretary

Senior Clinical Quality Analyst - Remote

Community Services Coordinator

Clinical Program Operations & Quality Consultant - National Remote

Senior Care Advocate - Remote

Optum

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Mandatory OT and bonuses

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