Does Optum pay their employees well?

According to anonymously submitted Glassdoor reviews, Optum employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Optum. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Optum?

55% of Optum employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Optum 3.6 out of 5 for work life balance, 3.3 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Optum?

Software Engineer (1140) , Senior Software Engineer (719) , Customer Service Representative (341) , Associate Software Engineer (339) , Nurse Practitioner (187) , Director (184) , Business Analyst (182) , Registered Nurse (143) , Manager (140) , Data Engineer (130) , Associate Director (128) , Medical Coder (127) , Customer Service Representative (CSR) (123) , Project Manager (119) , Data Scientist (112)

What are the pros of working at Optum according to real employee reviews?

"Good work life balance and have to go only 10 days in a month as per our choice" ((in 1909 reviews)); "Remote and Dynamic work environment good benefits" ((in 853 reviews)); "For ppl who just want good pay and basic work this is the best you can get" ((in 672 reviews)); "flexible work schedule and work from home" ((in 600 reviews)); "people are great and very talented" ((in 484 reviews))

What are the cons of working at Optum according to real employee reviews?

"Poor management and lack of cooperation." ((in 619 reviews)); "Low salary and very low yearly increases" ((in 425 reviews)); "Frequent Restructuring and layoffs" ((in 298 reviews)); "No team sprit No onboarding process on joining No training Only interested in monitoring staff output" ((in 146 reviews)); "Poor communication both internally and externally" ((in 92 reviews))

What are employees saying about Optum layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Optum layoffs and their outlook for job security at Optum in 2026.

What are the top reviewed Optum locations?

Curitiba , São Paulo , Rio de Janeiro , Belo Horizonte , São José dos Pinhais , Salvador , Contagem , Vitória , Santos , São Bernardo do Campo , Recife , Mariana , Paraná

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Optum

Optum reviews

3.4

55% would recommend to a friend

(15,599 total reviews)

Patrick Conway

47% approve of CEO

46% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.6

Work/Life balance

3.3

Culture & values

3.2

Compensation and benefits

3.2

Career opportunities

2.9

Senior management

Optum has an employee rating of 3.4 out of 5 stars, based on 15,599 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Optum employee rating is in line with the average (within 1 standard deviation) for employers within the Cuidados de saúde industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

16K reviews

4.0

Feb 2, 2026

Good learning environment with strong process exposure

Clinical investigator

Recommend

Business Outlook

Pros

Strong exposure to US healthcare processes and medical record review. Supportive team environment with structured workflows and good learning opportunities for freshers and healthcare professionals.

Cons

Work can become repetitive over time and growth opportunities may feel limited in some roles. Workload can increase during peak periods with tight deadlines.

2.0

Feb 1, 2026

OK

Registered nurse

Recommend

Business Outlook

Pros

pay and benefits are pretty good

Cons

a lot of upset patients

3.0

Feb 1, 2026

There are alot of Changes going on

It analyst

Recommend

Business Outlook

Pros

The actual workflow and workloads were pretty low and easy to manage. And taking time off never appeared to be an issue. They have a great MyLearning Platform you can take advantage of for training yourself for certification.

Cons

With that being said above however, it's a very self-service and learning environment when it comes to jobs function and corporate systems. They are taking the AI route going forward, and job roles are being removed. Job security is very flakey. And if you aren't holding certain relative certs, it's going to rough landing work as it's very competitive. I was recently laid off due to this.

Viewing 556 - 558 of 15,599 Reviews

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Good learning environment with strong process exposure

OK

There are alot of Changes going on

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