Does Optum pay their employees well?

According to anonymously submitted Glassdoor reviews, Optum employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Optum. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Optum?

55% of Optum employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Optum 3.6 out of 5 for work life balance, 3.3 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Optum?

Software Engineer (1140) , Senior Software Engineer (719) , Customer Service Representative (341) , Associate Software Engineer (339) , Nurse Practitioner (187) , Director (184) , Business Analyst (182) , Registered Nurse (143) , Manager (140) , Data Engineer (130) , Associate Director (128) , Medical Coder (127) , Customer Service Representative (CSR) (123) , Project Manager (119) , Data Scientist (112)

What are the pros of working at Optum according to real employee reviews?

"Good work life balance and have to go only 10 days in a month as per our choice" ((in 1909 reviews)); "Remote and Dynamic work environment good benefits" ((in 853 reviews)); "For ppl who just want good pay and basic work this is the best you can get" ((in 672 reviews)); "flexible work schedule and work from home" ((in 600 reviews)); "people are great and very talented" ((in 484 reviews))

What are the cons of working at Optum according to real employee reviews?

"Poor management and lack of cooperation." ((in 619 reviews)); "Low salary and very low yearly increases" ((in 425 reviews)); "Frequent Restructuring and layoffs" ((in 298 reviews)); "No team sprit No onboarding process on joining No training Only interested in monitoring staff output" ((in 146 reviews)); "Poor communication both internally and externally" ((in 92 reviews))

What are employees saying about Optum layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Optum layoffs and their outlook for job security at Optum in 2026.

What are the top reviewed Optum locations?

Curitiba , São Paulo , Rio de Janeiro , Belo Horizonte , São José dos Pinhais , Salvador , Contagem , Vitória , Santos , São Bernardo do Campo , Recife , Mariana , Paraná

Optum reviews

3.4

55% would recommend to a friend

(15,599 total reviews)

Patrick Conway

47% approve of CEO

46% positive business outlook

Ratings by demographic groups

Race / Ethnicity

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Optum has an employee rating of 3.4 out of 5 stars, based on 15,599 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Optum employee rating is in line with the average (within 1 standard deviation) for employers within the Cuidados de saúde industry (3.4 stars).

Reviews by job title

16K reviews

3.0

Sep 27, 2019

Good company. JUST good.

Anonymous employee

Recommend

Business Outlook

Pros

It was ok. That's about it.

Cons

No career growth at all.

2.0

Sep 26, 2019

Ok for a paycheck

Associate business analyst

Recommend

Business Outlook

Pros

Good cafeteria, engaged managers, relatively quiet working environment

Cons

Very little opportunity for upward mobility unless you change to another dept., constant change with little direction/"just make it work" mentality, little regard for work/life balance during implementation season, LOTS of corporate buzzspeak, salary increase and bonuses are laughable (and I always got very high marks come review time)

4.0

Sep 26, 2019

Not bad, but not great.

It project manager

Recommend

Business Outlook

Pros

Flexible work from home schedule. Start out with 23 days of PTO. After 5 years, you max with 28 days of PTO. Great people!

Cons

Negotiate your salary very well if you are offered a job here as they do not reward employees with great raises. Typical raise is 1% - 2%. Small bonuses. Hard to gain promotions.

Viewing 14998 - 15000 of 15,599 Reviews

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Reviews by job title

Good company. JUST good.

Ok for a paycheck

Not bad, but not great.

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