Optum reviews

3.4

56% would recommend to a friend

(15,512 total reviews)

Patrick Conway

46% approve of CEO

46% positive business outlook

Optum has an employee rating of 3.4 out of 5 stars, based on 15,512 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Optum employee rating is in line with the average (within 1 standard deviation) for employers within the Cuidados de saúde industry (3.4 stars).

Reviews by job title

16K reviews
3.0
Dec 28, 2015
Recommend
Business Outlook

Pros

Great team uses the most up-to-date technologies and approaches. My management makes it a fun place to work. My manager maintains hight morale in my office. They offer free beverages every day and bagels every Friday.

Cons

The initial salary compensation sucks. However, if you worked hard, it does get better when you receive your first annual performance review. You'd think that if you worked for a healthcare company that the benefits would be good. They recently changed our benefits to United Healthcare and they are not as good as what I had under BCBS nor are they cost efficient. They went up so much that the employee contribution exceeds what is the normal standard across organizations. Many of the perks that made QSSI special are disappearing now that Optum is taking a greater management role. For example, there was no holiday party this year. Finally, QSSI offers no compensation for less than 10 hours of overtime (OT); meaning you have to work 50 hours in a week before you will see comp time which must be used within 90 days. While they bill the contract for those extra hours you work, you'll see nothing from it. In other words, do your 40 [hours] and call it a week.

2.0
Dec 16, 2015

Sinking Ship since OPTUM

Anonymous employee
Recommend
Business Outlook

Pros

Used to be a nice little company - senior management was disengaged, but that's often part of a small company.

Cons

Treated employees like slaves Management was unaware of HR policies (but HR was disengaged most of the time) Yes - THERE IS RETALIATION Very poor salaries

3.0
Oct 28, 2015

Sr Developer

Recommend
Business Outlook

Pros

Great management that was smart enough to start an ESOP that shared the profits with employees when company was bought by Optum. Team management was also very embedded and accessible. Interesting work assignments. Good co-workers who are all very well qualified and proficient in their areas of expertise.

Cons

As company grew, it lost a little of that small company feel.

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Glassdoor has 16,982 Optum reviews submitted anonymously by Optum employees. Read employee reviews and ratings on Glassdoor to decide if Optum is right for you.