Optum reviews

"I see your true colors shining through" - all the way from the CEO to the managers. Instead of being straightforward with their nursing staff. The supervisor will say "make sure your resumes are current" and when pressed for a straight answer (they love talking in circles, not giving a straight answer). The manager you had for the previously 9 months rated your work performance at a 3, but then your new manager (knowing you for only 3 months drops you down to a 2), with no warning, no recent performance discussions, no auditing of cases, and the recent daily case review expectations went from a 10 to 15 cases/daily. Mind you there are not even 15 cases daily, for all the nursing staff to work. What is currently happening at Optum, can be best described as the "Hunger Games". The bots are taking over and the nursing staff that remains, will battle for their survival. And at the end of the day, we shall see where these nurse will be sitting (will it be state side/continental U.S.A or will will it be overseas).

The complete and utter absence of vision, goals, and accountability at the highest levels of the company, which drives away pretty much all of the talented and empathetic employees. Dead sea effect, writ very, very large. As an engineer, you will be joining their information technology division, and generally perceived not as the future of the company, but as a service arm of an insurance conglomerate. Get ready for the worst of it: waterfall development, sales-and-marketing driven development (there literally is no such thing as "product" here), and a capricious, poorly-communicated whirlwind of management priorities that make you realize this company would not exist if not for the fact that United Healthcare forces folks to use it. Your job will probably be outsourced in a few years, because the overall quality level of the product is so low, and the technology is so ancient, and the freedom to innovate so stifled, there's almost zero benefit to paying people who are talented and actually care.