Does Optum pay their employees well?

According to anonymously submitted Glassdoor reviews, Optum employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Optum. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Optum?

56% of Optum employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Optum 3.6 out of 5 for work life balance, 3.3 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Optum?

Software Engineer (1135) , Senior Software Engineer (717) , Associate Software Engineer (339) , Customer Service Representative (339) , Nurse Practitioner (186) , Director (184) , Business Analyst (181) , Registered Nurse (143) , Manager (140) , Data Engineer (130) , Associate Director (127) , Medical Coder (126) , Customer Service Representative (CSR) (123) , Project Manager (119) , Data Scientist (112)

What are the pros of working at Optum according to real employee reviews?

"Good work life balance and have to go only 10 days in a month as per our choice" ((in 1906 reviews)); "Remote and Dynamic work environment good benefits" ((in 846 reviews)); "For ppl who just want good pay and basic work this is the best you can get" ((in 694 reviews)); "Work from home options are good" ((in 604 reviews)); "Good culture and policies" ((in 577 reviews))

What are the cons of working at Optum according to real employee reviews?

"Poor management and lack of cooperation." ((in 621 reviews)); "Frequent Restructuring and layoffs" ((in 302 reviews)); "Bad managers are rewarded for their behaviors." ((in 239 reviews)); "bad pay and no bonuses" ((in 154 reviews)); "No team sprit No onboarding process on joining No training Only interested in monitoring staff output" ((in 139 reviews))

What are employees saying about Optum layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Optum layoffs and their outlook for job security at Optum in 2026.

What are the top reviewed Optum locations?

Curitiba , São Paulo , Rio de Janeiro , Belo Horizonte , São José dos Pinhais , Salvador , Contagem , Vitória , Santos , São Bernardo do Campo , Recife , Mariana , Paraná

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Optum

Optum reviews

3.4

56% would recommend to a friend

(15,537 total reviews)

Patrick Conway

46% approve of CEO

46% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.6

Work/Life balance

3.3

Culture & values

3.2

Compensation and benefits

3.2

Career opportunities

2.9

Senior management

Optum has an employee rating of 3.4 out of 5 stars, based on 15,537 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Optum employee rating is in line with the average (within 1 standard deviation) for employers within the Cuidados de saúde industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

16K reviews

2.0

Sep 6, 2023

Sadly disappointed.

Patient access representative

Recommend

Business Outlook

Pros

Always able to get over time if wanted

Cons

Bad leadership, not trained well enough or have access to all of the sites that would help make our job easier, done fast, or more accurately. Not the ideal work conditions. Horrible team work. Fellow employees are miserable.

Optum Response

Thank you for your feedback. I'm sorry to hear about your experience. Your comments will help us to assess our processes and make any necessary adjustments for improvement.

2.0

Aug 30, 2023

Reductions In Force

Rcm consultant

Recommend

Business Outlook

Pros

If you are an Optum hire, you're safe.

Cons

Optum buys up companies then goes through monthly RIF's under the guise of reevaluating or restructuring. They care nothing about the FTE's they let go, they only want the products they obtain.

Optum Response

Thank you for your feedback. I'm sorry to hear about your experience. Please know that we value our employees and are committed to supporting them.

3.0

Aug 15, 2023

Nope

Lvn

Recommend

Business Outlook

Pros

Pay is decent. Uniforms provided.

Cons

Most everything else. Management doesn’t communicate well amongst themselves and with staff. Constant shuffling of staff and job duties. Equipment does not always work well and the set up is very inefficient for patient care and it makes your job more difficult to not have what you in or not have it in working order. Lots of staff turnover. Training is extremely disorganized.

Optum Response

Thank you for your feedback. Your comments will help us to assess and make any necessary adjustments to our processes.

Viewing 181 - 183 of 15,537 Reviews

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Sadly disappointed.

Reductions In Force

Nope

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