Does Optum pay their employees well?

According to anonymously submitted Glassdoor reviews, Optum employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Optum. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Optum?

55% of Optum employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Optum 3.6 out of 5 for work life balance, 3.3 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Optum?

Software Engineer (1136) , Senior Software Engineer (717) , Associate Software Engineer (339) , Customer Service Representative (339) , Nurse Practitioner (186) , Director (184) , Business Analyst (181) , Registered Nurse (143) , Manager (140) , Data Engineer (130) , Associate Director (127) , Medical Coder (126) , Customer Service Representative (CSR) (123) , Project Manager (119) , Data Scientist (112)

What are the pros of working at Optum according to real employee reviews?

"Good work life balance and have to go only 10 days in a month as per our choice" ((in 1896 reviews)); "Benefits are good and comparable to a good employer" ((in 850 reviews)); "For ppl who just want good pay and basic work this is the best you can get" ((in 671 reviews)); "Flexible and ability to work from home" ((in 604 reviews)); "Good culture and policies" ((in 580 reviews))

What are the cons of working at Optum according to real employee reviews?

"Poor management and lack of cooperation." ((in 622 reviews)); "Frequent reorganizations and layoffs." ((in 303 reviews)); "No team sprit No onboarding process on joining No training Only interested in monitoring staff output" ((in 131 reviews)); "Poor communication both internally and externally" ((in 87 reviews)); "2. coding malpractice is sometimes encouraged & favoritism is common here." ((in 66 reviews))

What are employees saying about Optum layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Optum layoffs and their outlook for job security at Optum in 2026.

What are the top reviewed Optum locations?

Curitiba , São Paulo , Rio de Janeiro , Belo Horizonte , São José dos Pinhais , Salvador , Contagem , Vitória , Santos , São Bernardo do Campo , Recife , Mariana , Paraná

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Optum

Optum reviews

3.4

55% would recommend to a friend

(15,538 total reviews)

Patrick Conway

45% approve of CEO

46% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.6

Work/Life balance

3.3

Culture & values

3.2

Compensation and benefits

3.2

Career opportunities

2.9

Senior management

Optum has an employee rating of 3.4 out of 5 stars, based on 15,538 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Optum employee rating is in line with the average (within 1 standard deviation) for employers within the Cuidados de saúde industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

16K reviews

1.0

Oct 26, 2021

Not Good

Utilization management coordinator

Recommend

Business Outlook

Pros

Lets you work from home.

Cons

Team at the company has had 20 departures in 10 months, upper management has been fleeing team left and right, the workload is unmanageable, and the work place expectations are too high.

1.0

Sep 21, 2021

Worst organization I worked with so far

Software engineer

Recommend

Business Outlook

Pros

Only company name sounds good

Cons

- Experienced employees are not technically strong, even those with fancy designation - They always delegate their work to others - Managers form their own group and promote only those - Lot of politics

1.0

Jul 24, 2021

Per assessment NP, don’t do it! You are worth more than this job!

Nurse practitioner

Recommend

Business Outlook

Pros

Flexible schedule and pick your own hours. 401K benefits for part time employees. Meeting new people everyday.

Cons

Income not dependable, schedule not full many weeks this summer and therefore not paid. Pay is low for NP wages when you consider each visit takes a minimum of 75 minutes plus drive time. UHG tells members it’s 45-60 minutes for a visit and that virtually is impossible with over 20 pages to complete. Hepatitis C screening just added so visits will now be even longer. Paid about 1/2 NP wage for orientation. Any staff meetings, mandatory training, required learning is paid $10/hr. Position is metrics based and you are penalized if member refuses exam components.

Viewing 205 - 207 of 15,538 Reviews

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Not Good

Worst organization I worked with so far

Per assessment NP, don’t do it! You are worth more than this job!

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