Is Optum a good company to work for as a Client Management/Business Development Associate?

Client Management/Business Development Associate professionals working at Optum have rated their employer with 3.4 out of 5 stars in 466 Glassdoor reviews. This is an average score with the overall rating of Optum employees being 3.4 out of 5 stars. Search open Client Management/Business Development Associate Jobs at Optum now and start preparing for your job interview by browsing frequently asked Client Management/Business Development Associate interview questions at Optum .

What are the top reviewed jobs at Optum?

Software Engineer (1139) , Senior Software Engineer (719) , Customer Service Representative (341) , Associate Software Engineer (339) , Nurse Practitioner (188) , Director (184) , Business Analyst (182) , Registered Nurse (143) , Manager (140) , Data Engineer (130) , Associate Director (128) , Medical Coder (127) , Customer Service Representative (CSR) (123) , Project Manager (119) , Data Scientist (112)

What are the pros of working at Optum according to real employee reviews?

"Good work life balance and have to go only 10 days in a month as per our choice" ((in 1917 reviews)); "Remote and Dynamic work environment good benefits" ((in 849 reviews)); "For ppl who just want good pay and basic work this is the best you can get" ((in 695 reviews)); "Good work life balance and we can work from home" ((in 607 reviews)); "Good culture and policies" ((in 586 reviews))

What are the cons of working at Optum according to real employee reviews?

"Poor management and lack of cooperation." ((in 615 reviews)); "Low salary and very low yearly increases" ((in 428 reviews)); "Frequent Restructuring and layoffs" ((in 309 reviews)); "No team sprit No onboarding process on joining No training Only interested in monitoring staff output" ((in 138 reviews)); "Poor communication both internally and externally" ((in 91 reviews))

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Optum Client Management/Business Development Associate reviews

3.4

66% would recommend to a friend

(466 total reviews)

Patrick Conway

69% approve of CEO

58% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.5

Compensation and benefits

3.4

Culture & values

3.3

Career opportunities

3.2

Work/Life balance

2.8

Senior management

Client Management/Business Development Associate employees have rated Optum with 3.4 out of 5 stars, based on 466 company reviews on Glassdoor. This indicates that most Client Management/Business Development Associate professionals have a good working experience there. Optum is rated in line with the average (within 1 standard deviation) by Client Management/Business Development Associate professionals compared to other employers within the Cuidados de saúde industry (3.4 stars).

Ratings by demographic groups

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Reviews by job title

466 reviews

4.0

Dec 11, 2025

Great

Customer service representative

Recommend

Business Outlook

Pros

Great environment - protects employees

Cons

Their company offers small salary

5.0

Dec 1, 2025

Pros and Cons

Customer service representative

Recommend

Business Outlook

Pros

A lot of benefits including health and life insurance, it's own retirement plan. Paid leaves, etc.

Cons

Depends on the account probably but too much micro managing but some managers are down to earth

5.0

Nov 21, 2025

great company, but there is micromanagement

Customer service representative (csr)

Recommend

Business Outlook

Pros

- benefits benefits benefits! - great team :) - overall great

Cons

- micromanaging (if you are idle just for a minute, higher ups would call you out.)

Viewing 22 - 24 of 466 Reviews

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Senior Account Manager, Client Services

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Optum Client Management/Business Development Associate reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Great

Pros and Cons

great company, but there is micromanagement

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