Optum reviews

3.4

55% would recommend to a friend

(15,549 total reviews)

Patrick Conway

45% approve of CEO

46% positive business outlook

Optum has an employee rating of 3.4 out of 5 stars, based on 15,549 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Optum employee rating is in line with the average (within 1 standard deviation) for employers within the Cuidados de saúde industry (3.4 stars).

Reviews by job title

16K reviews
1.0
May 27, 2014

Run don't walk away from any offer from this company

Anonymous employee
Recommend
Business Outlook

Pros

I would have said they pay is good but since the work is non stop. The pay is far from market value.

Cons

Bad managers from executive to functional. Most are related and not qualified for the jobs they hold. Not only are they not qualified for their jobs but certainly not qualified to manage others. It's incredible the government still does business with this company. Human resources is a joke. Not a real office who just let the individual managers do what they want how they want and provide no protections to the individual workers. This is by far the worst place i've ever worked. They require round the clock work. More than once I've worked more than 24 hours straight. That's no joke, with no thanks from any managers. This is a 85% Indian company, in my project there are only people of Indian decent in management positions out of the 7 only two are qualified. They speak in their native tongue, including managers. And even though they want you to work 24/7 managers are usually not there to support or provide valuable information. If you want work life balance this is not the place for you. If you are not of Indian decent, this is not place for you.

1.0
May 28, 2026
Recommend
Business Outlook

Pros

This company has no pros.

Cons

If I could give 0 stars I would. They keep toxic managers and could care less about their employees.

1.0
Apr 11, 2026
Recommend
Business Outlook

Pros

Not any. Really. None. Zip.

Cons

I could rant forever. The pay is super low. I've been applying elsewhere and everyone pays 2x what they do. Also, don't even think twice about presenting new ideas or thinking you will be involved in projects as a new person. Employees who have been with the company for decades will run you into the ground if they remotely see you as a threat. It is a "manage them out" mentality the moment you show signs of fresh ideas. They would rather keep old systems/old excel sheets because management feels the need to please people who have been with the company decades. Once they start trying to "manage you out" they will give the ones that have been with company for decades pats on the back (literally). They are called "bravos". They are too delusional to see that making your work more difficult will cause your performance to decline. Show resilience? They will make your life harder. Have new ideas? They won't let you execute them and call it a bad idea so that someone else can tweak your idea and make it their own. Sick? Need time off? Play catch up when you return. Performing better than others even with threatening illness? Errt. It will hurt people's feelers. They will run you to the ground. Have formal training, experience, or education in your field? Don't bother thinking you can use it. They will listen to favorites who think being with the company longer gives more insight.... even ops is starting to not see value in your department.

Viewing 238 - 240 of 15,549 Reviews

Glassdoor has 17,020 Optum reviews submitted anonymously by Optum employees. Read employee reviews and ratings on Glassdoor to decide if Optum is right for you.