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      Optum

      Engaged Employer

      Optum reviews

      3.4

      55% would recommend to a friend

      (15,549 total reviews)

      Patrick Conway

      45% approve of CEO

      46% positive business outlook

      Ratings by category

      3.7

      Diversity & inclusion

      3.6

      Work/Life balance

      3.3

      Culture & values

      3.2

      Compensation and benefits

      3.2

      Career opportunities

      2.9

      Senior management

      Optum has an employee rating of 3.4 out of 5 stars, based on 15,549 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Optum employee rating is in line with the average (within 1 standard deviation) for employers within the Cuidados de saúde industry (3.4 stars).

      Ratings by demographic groups

      Reviews by job title

      16K reviews
      2.0
      Sep 23, 2025

      Great place to be complacent

      Sr software engineering manager
      Recommend
      Business Outlook

      Pros

      Good experience Okay job security Good industry position Easy to establish good work-life balance by setting the right boundaries

      Cons

      Have shifted most hiring offshore (some orgs are 60% offshore workforce currently and on pace to worsen, 90% open reqs are offshore) Poor financial systems (UHG prioritizes accounting first and healthcare second) Poor leaders (Majority of leaders get their role through survivorship rather than talent - when someone leaves, an existing next-in-line will inherit the role. Leadership talent has been steadily declining as a result and will eventually reach an inflection point)

      1.0
      Aug 22, 2025

      You can’t trust anything they tell you.

      Rn case manager
      Recommend
      Business Outlook

      Pros

      Work life balance. Good quality equipment. Good PTO/Holiday balance. Provided business line to the house for work access. Diversity and inclusion is very evident across all aspects of the organization.

      Cons

      They don’t pay out PTO when you leave. Only employer I've ever had do this. They tell you one thing and another happens. They treat you like it’s a family only to find out it’s another cold business and you are just a number. Constant turnover in middle management. Goals/agendas change constantly because of this. You are using a program that is required because of the last leaders ideas and then having to do something else because of the new leaders agenda. Lot of time wasted not actually making change as a case manger. Poor raises. 4/5 star performance review. 1.75% raise. Bonuses are based on the health of the entire company and not your own division. Multiple resignations and unwilling to offer retention bonuses or overtime to make up for lost staff.

      1.0
      Jun 29, 2025

      Beware of Optum

      Clinician- medical provider
      Recommend
      Business Outlook

      Pros

      The salary and benefits are average

      Cons

      The company is very unorganized. Management is horrible, and they turn on their staff. There is a very significant shortage of medical providers and ancillary staff because they all continue to quit. . . Optum has problems retaining their staff because of the way they are treated. . I would not recommend this company at all. I definitely without reservation state "BEWARE OF OPTUM, STAY AWAY"!. There are many other health care institutions and companies that treat their employees more respectful.

      Viewing 241 - 243 of 15,549 Reviews
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      Glassdoor has 17,020 Optum reviews submitted anonymously by Optum employees. Read employee reviews and ratings on Glassdoor to decide if Optum is right for you.