Optum reviews

3.4

55% would recommend to a friend

(15,538 total reviews)

Patrick Conway

45% approve of CEO

46% positive business outlook

Optum has an employee rating of 3.4 out of 5 stars, based on 15,538 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Optum employee rating is in line with the average (within 1 standard deviation) for employers within the Cuidados de saúde industry (3.4 stars).

Reviews by job title

16K reviews
1.0
Apr 8, 2026
Recommend
Business Outlook

Pros

The providers and *MOST* of my coworkers in the clinic were caring, hardworking, and dedicated people and the only thing that made working for this money hungry company somewhat tolerable.

Cons

-Management is awful all the way from the top down to the office managers and the favoritism for some employees is brazen and disgusting. -They always put way too much work on their employees until they quit (which is why the turn over rate is sky high). -The pay was way under market value for the in clinic positions. Not to mention the yearly “raises” and “bonuses” are an absolute joke. -They DO NOT listen to their employees feedback at all and do not communicate with the office staff until it’s too late. -The lack of communication and transparency company wide is incredibly frustrating as an employee. -A hard work ethic is not appreciated or incentivized but is instead taken advantage of and the ones doing the least amount of work (the favorite employees) are the ones receiving all the recognition and praise.

3.0
Apr 8, 2026
Recommend
Business Outlook

Pros

Higher starting average than most places. Get in to get clinical experience then get out, not a place to grow.

Cons

Poor management, workflow lacks structures, supervisor will not take you seriously. OT favors long time employees, teammate issues brought to supervisor will be brushed under carpet.

Viewing 241 - 243 of 15,538 Reviews

Glassdoor has 17,009 Optum reviews submitted anonymously by Optum employees. Read employee reviews and ratings on Glassdoor to decide if Optum is right for you.